Portfolio Community Association Manager
Required skills
- LCAM License
- Florida Statutes
- HOA
- Condos
- customer service
- written
- verbal
- prioritization
- on call
- emergencies
Nice to have
- wellness
- development initiatives
Role summary
Associa is seeking a Licensed Community Association Manager (LCAM) in Jacksonville, FL, to supervise assigned communities. This role involves effective interaction with homeowners, vendors, board members, and onsite staff. The LCAM will manage association operations in accordance with agreements and Florida Statutes, serve as the primary liaison with the Board of Directors and homeowners, and oversee financial reviews, covenant enforcement, and vendor proposals. The position requires a valid Florida LCAM License, 1-3 years of HOA/Condo management experience, strong customer service and communication skills, and the ability to manage time effectively in a fast-paced environment. The role also includes on-call responsibilities for emergencies.
The Licensed Community Association Manager (LCAM) is responsible for providing the overall supervision of the assigned communities. The successful Community Association Manager (LCAM) effectively interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as onsite staff, Client Shared Service Center (CSSC) and within the branch office.
Salary is contingent upon experience: $60,000.00 - $70,000.00 annually.
Location: Jacksonville, FL
What do we offer?
Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.
Responsibilities:
- Supervise the operation and administration of the Association in accordance with management agreement, Florida Statutes and the Association's policies and procedures
- Primary liaison with the Association Board of Directors and homeowners
- Attend evening Board meetings and community events
- Ensure Board of Directors are aware of legal actions involving the Association
- Monitor client delinquency and collections process
- Maintain unit and contract files relating to the operations of the Association
- Prepare Board packages according to established time frames
- Oversee Covenant Enforcement process
- Regular site inspections
- Obtain vendor proposals
- Timely Communications
- Review financial reports
- Other duties as assigned
Requirements:
- Valid Florida Community Association Manager (LCAM) License
- Minimum 1-3 years of experience managing HOA's/Condos
- Professional customer service skills
- Exceptional communication skills both written and verbal with polished, professional and friendly demeanor
- Self-starter
- Thrives in a fast paced environment
- Time management and time critical prioritization skills
- On call for emergencies (including evening and weekends)
#LI-MA1
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