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Telecommunications, Software, CPaaS

Number Inventory Specialist

Raleigh, NCOnsiteFull TimeEntry-level (exp-based)Posted 12 days agoVisa sponsorship available

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Required skills

  • telecommunications
  • Microsoft Excel
  • Microsoft Access
  • training materials
  • accuracy
  • quality
  • multitask
  • large data sets
  • VoIP protocols
  • telecommunication industry standards

Nice to have

  • quantitative
  • statistical
  • technical fields
  • solution-oriented problem solver

Role summary

Bandwidth is seeking a Number Inventory Specialist to manage the lifecycle of Telephone Numbers (TNs) as a product. This role involves ensuring sufficient inventory, updating industry databases (BIRRDs/LERG/NPAC), and handling customer inquiries and audits. Responsibilities include monitoring inventory, providing customer service, adhering to industry standards, interfacing with regulatory agencies, managing vendor data, performing large-scale audits, and creating/enhancing team processes and documentation. The specialist will also manage project deadlines, educate internal teams, and lead projects to increase industry utilization. A BS/BA degree and 1-3 years of telecommunications experience are required, along with advanced MS Office skills, particularly Excel and Access, and experience with large datasets.

Who We Are:

At Bandwidth, we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.

Because we own the network we build on, the problems you'll solve here are bigger, more complex, and more impactful. And as communications shifts to AI, we're the infrastructure layer making it possible.

We call ourselves BANDmates because building something this big takes collaboration, different perspectives, and the freedom to bring your authentic self to the table.

We're experts who speak like humans. Ready to build what's next? #JoinTheBand

What We Are Looking For:

The Number Inventory Specialist is responsible for managing the entire lifecycle of Telephone Numbers (TNs) as a product, ensuring the pipeline of inventory is well stocked, that the industry is updated on Bandwidth ownership through industry facing databases such as BIRRDs/LERG/NPAC, and that both internal and external tickets, inquiries, and audits are completed successfully.

What You'll Do:

  • Monitors, evaluates, and reports on telephone inventory
  • Provides white glove service across Zoo and Key customers
  • Understands and upholds industry standards and rules specific to each state
  • Interfaces with industry regulatory agencies
  • Manages all off-net vendor ordering, recycling and consumption data
  • Able to perform large scale audits across Bandwidth’s entire customer base
  • Proficient in industry mass update, mass ports (MUMPs)
  • Creates and enhances team processes and documentation
  • Maintains cross-departmental collaboration
  • Manages project deadlines and monitor milestones through completion stage
  • Educates internal teams on Number Inventory processes and industry knowledge
  • Maintains long-term manual audits through to completion
  • Increases our industry utilization through large scale projects assigned by management

    • What You Need:

  • Education:
  • BS/BA degree is required.
  • Quantitative, statistical or technical fields are helpful
  • Experience:
  • 1-3 years experience working in the telecommunications role
  • Skills:
  • MS Office suite of products, specifically advanced Microsoft Excel and Access.
  • Experience developing training materials and documentation.
  • Strong attention to detail with a high level of accuracy and quality.
  • Ability to multitask in a fast-paced environment.
  • Excellent organizational and time management skills.

    • Bonus Points:

  • Experience:
  • Experience working with large data sets
  • Knowledge:
  • Strong knowledge of VoIP protocols and telecommunication industry standards
  • Skills:
  • Solution-oriented problem solver, Data analysis, G suite

    • The Whole Person Promise:

    At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

  • 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
  • All new hires receive four weeks of PTO.
  • PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
  • Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
  • “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
  • 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

    • Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.

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