Patient Service Specialist - Medical Front Office

Austin, TXOnsiteFull Time$18–$25 /hrPosted 1 month agoVisa sponsorship available

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Required skills

HS diploma or GED
patient intake
data entry
insurance verification
pre-authorization
appointment scheduling
cash balancing
banking deposits
referrals
review of benefits

Nice to have

customer service experience
healthcare
medical
dental office administration

Role summary

Baylor Scott & White Institute for Rehabilitation is seeking a part-time Patient Service Specialist for their Steiner Ranch Clinic in Austin, TX. This entry-level role involves managing front office operations, including patient intake, scheduling, insurance verification, authorization, benefits review, copay collection, and billing reports. The position requires strong organizational and customer service skills, with the ability to work independently or as part of a team. Hours vary Monday-Friday, with specific shifts on Mondays, Wednesdays, and Thursdays. Compensation ranges from $18-$25 per hour based on experience.

Overview

Baylor Scott & White Institute for Rehabilitation

Austin, TX (Steiner RanchClinic)

Patient Service Specialist (PSS) -

Hours: vary M- F between 7am - 7pm

Part Time - 20 hrs

Hours: Monday and Wednesday 8am-5pm, thursday 9am-1pm

Compensation depends upon candidate’s years of experience and internal equity.

This is an entry-level position.

Starting salary: $18 - $25 per hour based off experience

Responsibilities

Seeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.

Greets patients
Answers phones
Patient intake and data entry
Insurance verification and pre-authorization
Schedules patient appointments
Operates front office of outpatient centers
Supports therapists and therapy assistants
Daily cash balancing and weekly banking deposits

Qualifications

HS diploma or GED is required

Preferred Experience

Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration

#BSWIR-Outpatient

Additional Data

Equal Opportunity Employer including Disabled/Veterans

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