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Big Brand Tire & Service Verified
Automotive, Retail, Car Repair

Automotive Service Manager

Grass Valley, CAOnsiteFull TimeManager / Head$28–$34 /hrPosted 1 month ago

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Required skills

  • automotive service management
  • retail repair leadership
  • service sales
  • tires
  • brakes
  • maintenance
  • mechanical repairs
  • team leadership
  • high-volume
  • customer relationship management

Nice to have

  • commission
  • overtime
  • career growth
  • Store Manager
  • Multi-Unit leader
  • ASE reimbursement

Role summary

Big Brand Tire & Service is seeking a results-focused Automotive Service Manager to lead their service team. This role involves training, coaching, and motivating technicians and advisors, acting as a liaison between mechanics and customers, and driving store performance by meeting sales and service targets. The Service Manager will partner with the Store Manager on daily operations, scheduling, and compliance, ensuring a safe and efficient shop environment that delivers world-class customer service. A strong background in service sales and team leadership in a high-volume, fast-paced setting is required, along with excellent communication and problem-solving skills.

Automotive Service Manager

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Apply today! Every application is reviewed by a real member of our recruiting team. If you’re a match, one of our recruiters will personally call you this week.

Compensation & Benefits

  • Competitive hourly rate + commission and overtime opportunities
  • Paid vacation and holidays
  • Medical, dental, vision, life, and supplemental insurances
  • 401(k) with company match
  • Employee discounts, referral bonuses and ASE reimbursement
  • Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.

Service Manager:

  • Lead the service team — train, coach, and motivate techs & advisors to perform at their best
  • Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
  • Drive store performance by hitting and exceeding sales & service targets
  • Partner with Store Manager on daily operations, scheduling, and compliance
  • Keep the shop efficient, safe, and aligned with company standards
  • Ensure every customer gets world-class service that builds loyalty and trust

What Makes You a Great Fit

  • At least 1–3 years of experience in automotive service management or retail repair leadership
  • Strong background in service sales (tires, brakes, maintenance, or mechanical)
  • Proven ability to lead a team in a high-volume, fast-paced environment
  • Excellent communication and problem-solving skills
  • Valid driver’s license + ability to lift 70 lbs (jumping in when needed is part of the job)
  • A self-starter who thrives on results, accountability, and growth
  • Open availability, including weekends, to lead and support the team during peak business times

About Big Brand Tire & Service

For 50+ years, Big Brand has been the trusted name in tires and auto repair. Now in over 10 states and growing fast, we’re serious about two things: delivering world-class service to our customers and being the employer-of-choice by providing endless opportunities for career growth.

Apply today! If you’ve got what we are looking for, one of our recruiters will reach out to you by phone THIS WEEK

Big Brand Tire & Service is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

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