Medical Receptionist
Required skills
- high school diploma
- EMR
- computer skills
- customer service
- phone etiquette
- multitask
- friendliness
- empathy
- patience
- kindness
Nice to have
- pediatric front office experience
Role summary
Bluebird Kids Health is seeking a skilled and compassionate Medical Receptionist to join their mission-driven pediatric primary care team. The role involves greeting patients warmly, managing check-in/check-out processes, updating patient records in EMR, and promoting patient portal use. Key responsibilities include verifying patient information, scheduling appointments, collecting payments, and maintaining a clean and confidential reception area. The ideal candidate will have excellent customer service, communication, and organizational skills, with experience in a healthcare setting, particularly with children and families. Proficiency in EMR systems and knowledge of medical terminology are required.
About Bluebird Kids Health
Bluebird Kids Health is a dynamic organization that provides underserved communities with new access to value-based pediatric primary care. We are on a mission to provide exceptional care, so every child can thrive. We offer comprehensive, evidence-based primary and urgent care services to children and their families, with support around-the-clock. Our care model includes robust care coordination, chronic disease management, and other population health supports. Our success is measured by exceptional health outcomes, lower medical costs, an outstanding child and family experience, and a rewarding environment for our clinicians and staff.
Position Description
Bluebird Kids Health is seeking a skilled and compassionate and Medical Receptionist with a patient and family-first mindset. The Medical Receptionist will work alongside our mission-based clinical team, greeting patients warmly, creating a welcoming environment, and ensuring that patients are checked in and out of the practice appropriately. The ideal candidate will have excellent communication skills, experience in a healthcare setting, and a genuine interest in working with children and their families.
What You’ll Do
What You’ll Need
Education: High school diploma or equivalent
Experience: Pediatric front office experience (preferred)
Knowledge:
Skills:
Abilities:
Physical Requirements: Varity of walking, standing, sitting, bending, twisting and reaching. Occasional need to lift/carry/move up to 50 lbs. of equipment.
Work Environment:
What We Offer
- The opportunity to work within a mission-driven pediatric care delivery organization.
- A competitive compensation package with performance incentives.
- A collaborative and dynamic workplace with significant professional growth opportunities.
- A diverse and inclusive company culture that values every team member's contribution to our mission.
- Competitive medical, vision, and dental insurance products.
- Other programs including employee assistance, flexible spending accounts, short- and long-term disability benefits, and other exclusive employee benefits.
- Generous paid time off.
Bluebird Kids Health is an Equal Employment Opportunity Employer. We embrace the richness of diversity and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We recognize that traditional job requirements can sometimes inadvertently exclude talented individuals from underrepresented backgrounds or those who have taken non-traditional paths to acquire their skills. Therefore, even if you do not meet every listed requirement or have gained your qualifications in unconventional ways, we wholeheartedly encourage you to apply. We value passion, potential, and the drive to learn just as highly as formal qualifications, and we are committed to building an inclusive workplace where everyone’s contributions are valued.
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