
Med Spa General Manager
Required skills
- entrepreneurial spirit
- energetic
- self-motivated
- leadership qualities
- diverse personalities
- resolve conflicts
- agile
- pivot strategies
- prioritize tasks
- rapidly changing marketplace
Nice to have
- flexible schedule
Role summary
Bodenvy is seeking a reliable General Manager with an entrepreneurial spirit for its MedSpa. This individual should be energetic, possess a strong personality, be self-motivated, and demonstrate leadership qualities. Comprehensive training is provided, so prior esthetics experience is not necessary. The General Manager will support staff and leadership by making high-level decisions, fostering a positive work environment, mentoring employees, and ensuring exceptional client experiences. They will drive profitability by increasing sales and limiting operational costs, manage day-to-day operations, and enforce company policies efficiently. The role requires strong communication and operational skills, a commitment to self-improvement, and the ability to lead and inspire a high-performing team.
- Competitive salary
- Employee discounts
- Paid time off
- Bonus based on performance
- Flexible schedule
- Free uniforms
- Training & development
- Wellness resources
- 9 am – 6 pm
- Must be available to work on Saturdays
We are seeking a reliable General Manager with an entrepreneurial spirit. This individual should be energetic, possess a strong personality, be self-motivated, and demonstrate leadership qualities. Comprehensive training is provided, so prior experience in esthetics is not necessary.
Responsibilities
- Support both the office staff and the leadership team by making high-level decisions that drive the business forward.
- Foster a positive work environment and actively mentor employees to help them thrive within the company.
- Ensure every client receives an above-standard experience while supporting them in reaching their body transformation goals.
- Drive profitability by implementing strategies to increase sales while diligently limiting operational costs.
- Manage day-to-day challenges and enforce company policies with a focus on efficiency.
- Provide direct guidance and resources for every individual role within the location.
- Use a combination of communication skills and operational savvy to navigate complex challenges as they arise.
- Commit to ongoing self-improvement and professional learning to stay ahead in a fast-paced environment.
- Transformational Leadership & Team Building: Recruit, train, and inspire a high-performing team by leveraging high Emotional Intelligence (EQ) to manage diverse personalities and resolve conflicts effectively.
- Strategic Vision & Adaptability: Align the team with the company’s long-term vision while remaining agile enough to pivot strategies and prioritize tasks in a rapidly changing marketplace.
- Financial Stewardship: Oversee departmental budgets, track expenses, and forecast costs to minimize waste and maximize profitability without compromising quality.
- Operational Excellence & Optimization: Streamline workflows and eliminate inefficiencies to improve productivity while maintaining rigorous quality control standards across all services.
- Client-Centric Management: Foster a culture of excellence by developing strategies to enhance customer satisfaction, proactively handling feedback, and ensuring all client needs are met.
- Influential Communication & Negotiation: Act as a clear, concise liaison for all stakeholders—including vendors and senior leadership—using active listening and negotiation to secure favorable business outcomes.
- Data-Driven Technical Leadership: Master key platforms (Mindbody, Excel, Teams) to analyze performance data and implement tech-forward solutions that improve the overall competitive advantage.
- Risk Mitigation & Delegation: Ensure full legal and regulatory compliance and manage crises calmly, while empowering the team through effective delegation to focus on high-level growth
