Studio Manager
Required skills
- Sales
- Customer Service
- Team Leadership
- Business Management
- Sales Associates
- Fitness Coaches
- Membership Sales
- Member Retention
- Revenue Growth
- Profitability
Nice to have
- Boutique Fitness
- Wellness Industry
- Hospitality
- Membership-Based Industry
- Service-Driven Industry
- EMS Technology
Role summary
BODY20 is seeking a driven, entrepreneurial, sales-focused Studio Manager to lead the day-to-day success of its EMS fitness studios. This role involves taking ownership of studio performance, developing a high-performing team of Sales Associates and Fitness Coaches, building member relationships, and driving revenue growth. Responsibilities include recruiting, training, coaching, managing sales and operations, executing business strategies, and delivering an exceptional member experience. The ideal candidate is a proven leader with demonstrated sales and customer service experience, strong communication and organizational skills, and a proactive, accountable mindset. Experience in boutique fitness, wellness, or hospitality is preferred.
- Bonus based on performance
- Competitive salary
- Employee discounts
- Paid time off
- Wellness resources
The Opportunity
Are you a natural leader who loves building teams, driving results, and helping people become their strongest selves?
BODY20 is seeking a driven, entrepreneurial, sales-focused Studio Manager to lead the day-to-day success of one of our growing EMS fitness studios. This is an opportunity to take ownership of studio performance, develop a high-performing team, build lasting member relationships, and make a meaningful impact on both people and business results.
Working directly with the Franchise Owners, you’ll help drive revenue growth and member acquisition, strengthen member retention, develop your team of coaches and sales associates, and create an exceptional experience for every person who walks through our doors.
We’re looking for more than a manager. We want a leader who takes initiative, thrives on accountability, and is excited to help grow a business.
What We Offer
- Competitive Compensation: Base pay plus commission and performance-based bonuses that reward results, including new membership sales and overall revenue.
- Career Growth & Development: Comprehensive paid training, certifications, and ongoing support to help you build your skills and advance your career.
- Leadership & Ownership Potential: Gain hands-on business management experience with opportunities to grow into larger leadership roles within this multi-territory ownership group.
- Fitness & Product Perks: Enjoy a complimentary BODY20 studio membership and exclusive product discounts.
- Work-Life Flexibility: A schedule designed to support studio needs while providing flexibility where possible.
- A Team You'll Love: Work in a collaborative, energetic environment where you can be yourself, make a difference, and help others feel their best.
Lead & Develop Your Team
- Recruit, train, coach, and develop Sales Associates and Fitness Coaches to perform at their best.
- Lead weekly team meetings and conduct monthly one-on-one meetings to support individual growth and accountability.
- Build a positive, performance-driven culture centered on teamwork, service, and results.
- Ensure staffing levels meet studio demand while staying within budget.
- Partner with the Franchise Owners to execute business strategies that grow revenue, memberships, and profitability.
- Monitor key performance indicators and take action to improve sales, member retention, and overall studio performance, including lead flow.
- Manage inventory, payroll, expenses, and other operating costs to support financial goals.
- Plan and execute monthly promotions, community outreach, and studio events that generate interest and attract new members.
- Create a welcoming, personalized experience that builds trust, loyalty, and long-term member relationships.
- Lead by example in delivering outstanding customer service and supporting the BODY20 brand experience.
- Ensure the studio is clean, safe, well-maintained, and operating smoothly.
- Participate in required meetings, training, and corporate webinars.
- Communicate regularly with the Franchise Owner and align studio priorities with business goals.
- Maintain brand standards and operational best practices.
- A proven leader with a passion for developing people and building strong teams.
- Demonstrated ability to drive sales, manage performance goals, and contribute to business growth.
- Strong communication, organization, problem-solving, and relationship-building skills.
- A proactive, accountable mindset with the ability to balance team leadership, member experience, and business priorities.
- 1–2 years of customer service experience, with a track record of delivering excellent experiences.
- 1–2 years of sales experience, ideally in boutique fitness, wellness, hospitality, or a related membership-based, service-driven industry.
- Business, management, or related education is a plus; equivalent practical experience is welcome.
Why BODY20?
Most people know the saying that we only use 10% of our brains. Most people don’t know we typically use only 30% of our muscles.
At BODY20, we believe most people are also capable of getting so much more out of their workouts.
Our personalized, coach-led workouts use whole-body electrical muscle stimulation (EMS) technology to help members get more from every 20-minute session. We’re redefining what a workout can look like for people with busy lives.
At BODY20, we believe:
- Fitness should fit into life... not compete with family time.
- A fulfilling career and a healthy lifestyle should go hand in hand.
- Getting stronger shouldn't mean putting unnecessary strain on your body.
- Everyone deserves to feel stronger, healthier, and more confident.
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