Restaurants

Front of House Manager

Athabasca, ABOnsiteFull TimeManager / HeadPosted 19 days ago

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Required skills

Front of House Manager
Casual Dining
Restaurant Operations
Team Member Training
Staffing
Scheduling
Performance Management
Guest Experience
Hospitality
Brand Standards

Nice to have

Career Growth
Mentorship Programs
Scholarship Program

Role summary

Boston Pizza, a leading casual dining restaurant, seeks a Front of House (FOH) Manager to assist the General Manager in daily operations. This role involves training, developing, staffing, scheduling, and managing Front of House team members to ensure an excellent guest and team member experience. The ideal candidate demonstrates strong leadership, champions a fun and safe work environment, and contributes to a positive workplace culture. Key responsibilities include leading by example, effective communication, and upholding brand and food safety standards.

Overview

Front of House (FOH) Manager

A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program *
Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters
Fantastic reward and recognition programs

What does a successful Front of House Manager look like?

Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
Achieves goals through strong organizational skills and effective time management
Builds relationships by finding common ground and working cohesively with all team members
Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
Maintains a positive composure and thrives in a fast-paced environment

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!