Insurance Verification Specialist

Boynton Beach, FLOnsiteFull TimePosted 12 days ago

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Required skills

High School Diploma
GED
Customer service
Collections
Substance Abuse treatment
Word
Excel
PowerPoint
Outlook
Billing Systems

Nice to have

Repetitive Motions

Role summary

NeuroBehavioral Hospitals is seeking an Insurance Verification Specialist in Boynton Beach, FL. This full-time, non-exempt role is responsible for completing Live VOBs with insurance companies, gathering patient demographic information, and ensuring accurate insurance details. The specialist will promote the organization's mission and values, provide excellent customer service, maintain confidentiality per HIPAA, and ensure timely turnaround for verification processes. Collaboration with admissions is key to obtaining accurate insurance information. The role requires proficiency in relevant computer applications and strong attention to detail in a fast-paced environment.

Job Details: Job Location: NeuroBehavioral Hospitals - Boynton Beach, FL 33426, Insurance Verification Specialist JOB CATEGORY |Administrative POSITION TYPE |Full-Time FLSA | non-exempt RISK EXPOSURE| Low IMMEDIATE SUPERVISOR |Director of Billing POSITION FUNCTION/OVERVIEW: This position is responsible for completing Live VOB’s with the insurance companies. Gather all the appropriate demographics for the patients' charts.

Promote the mission, values, and vision of the organization.
Provide excellent customer service for clients; practices confidentiality and privacy protocols in accordance with HIPAA requirements.
Maintain a timely turnaround for live VOBs.
Work with admissions to achieve the most accurate insurance information and perform other duties as required.

Qualifications: QUALIFICATIONS REQUIRED

High School Diploma or GED equivalent with combination of education
Minimum of two (2) years’ experience in Customer service Collections.
Knowledgeable in the field of Substance Abuse treatment.
Relevant computer software and hardware applications proficiency – Word, Excel, PowerPoint, Outlook, Billing Systems and/or other scheduling applications, Collaborate MD. SKILLS:
Strong communication skills, both written and verbal.
Ability to work independently, as well as part of a team.
Manage multiple tasks and set priorities.
Ability to handle highly sensitive and confidential information.
Ability to work in a fast-paced, high-energy environment.
Excellent interpersonal and customer-facing skills.
Ability to work accurately, with attention to detail. This list of essential functions is not intended to be exhaustive. Bournewood Hospitals reserves the right to revise this job description as needed to comply with actual job requirements. PHYSICAL REQUIREMENTS: (N=needed P=preferred)

Sitting N Standing N Walking N Lifting N Carrying N Kneeling N Pushing/Pulling N Bending/Stooping Reaching N Crawling/Crouching n/a Repetitive Motions P Transporting n/a Other ( )

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