Product Specialist

Montreal, Quebec, CanadaOnsiteFull TimePosted 18 hours ago

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Role summary

Broadsign, a global tech leader in out-of-home media software, seeks a Product Specialist in Montreal, Canada. This role acts as a technical product expert throughout the customer journey, supporting sales, onboarding, and integration. Responsibilities include technical product demonstrations, training, leading integration projects, and providing customer support. The ideal candidate has a technical diploma/degree, experience with Windows, Linux, Android, APIs, project management, and strong presentation skills. Fluency in French and English is required, with Spanish as an asset. Knowledge of digital signage and programmatic advertising is preferred.

Are you looking to join a Global Tech leader?

Then we have an exciting opportunity for you in Canada.

About us

Broadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever. Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns worldwide. Come light up the world as a Product Specialist in Montreal.

About the role As a Product Specialist, you will report to the Senior Service Delivery Director, Americas, and act as a technical product expert throughout the customer journey, from product evaluation and demonstration through onboarding, integration, and adoption.

Working closely with Sales, Account Management, Product, and Support, you will lead technical evaluations, onboardings, and integration projects, while bringing customer feedback and insights to help shape product improvements and roadmap priorities.

Key Responsibilities:

Deliver technical product demonstrations and presentations to prospects and clients

Provide product training to individual and group audiences, online or in person

Support Sales with technical expertise during evaluations, RFPs, and RFIs

Lead customer onboarding and integration projects, ensuring clear planning and follow-through

Provide technical guidance and troubleshooting support to customers

Develop a strong understanding of programmatic advertising, including DSPs, SSPs, ad exchanges, RTB, programmatic buying, and audience and campaign data

Requirements

College diploma or university degree in Computer Science, IT or a related field

Experience with Windows and Linux operating systems

Experience with Android and System on Chip (SoC) devices

Good understanding of computers, networking, display and video technologies

Understanding of APIs, integrations and common data exchange concepts

Experience managing projects and working independently across multiple priorities

Fluent in French and English, written and spoken; Spanish is an asset

Strong presentation, product demonstration and training skills

Experience in technical service delivery, implementation, technical consulting or a similar customer-facing technical role

Knowledge of digital signage, DOOH or advertising technology is an asset

Familiarity with programmatic advertising, DSPs, SSPs, RTB or digital media buying is an asset

What we bring to the table

Wellness: $500 annual Wellness fund for mental/physical health and office-related expenses.

Comprehensive Benefits: Complete company insurance plan (health, dental, vision, travel) effective from day one (100% employer-paid). $500 annual Health Care Savings Account (HCSA).

Paid Time Off: 3 weeks vacation, 5 floater days, 5 sick/personal days, and 2 volunteer days.

Retirement Savings: Group RRSP with a 50% employer matching up to 4% of your salary.

Growth Opportunities: Training & development budget to support your journey as a PM leader.

At Broadsign, we value the varied social identities that make up our community. We recognize talent comes in different forms and encourage applications that reflect different backgrounds and experiences. Our promise is to be an inclusive employer and partner, open to learning, with thoughtful strategies and practices that amplify the different voices of our industry.

Knowledge of French is required for positions permanently located in Quebec so incumbents can communicate with their colleagues and partners in Quebec as necessary. French-language training is offered to all incumbents in permanent positions in Quebec who do not have a good knowledge of French. Fluent English is required for this position in order to communicate with colleagues, clients and partners (or suppliers) located outside Quebec and to understand the technical and scientific documentation used in our industry

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Product Specialist

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