Senior Engineering Manager (Connect)
Required skills
- software engineers
- Connect platform
- embedding connectivity workflows
- partners' applications
- technical excellence
- architecture
- code reviews
- reliability
- team environment
- ownership
Nice to have
- equity
- different levels
- focused work
- occasional travel
- team workshops
- customer meetings
Role summary
Gigs is seeking a Senior Engineering Manager to lead and grow the Connect team, responsible for the customer-facing layer where users buy, activate, and manage mobile connectivity. This role involves shaping the platform's direction, defining product vision, and driving technical excellence. The ideal candidate will have 6+ years of experience leading engineering teams in high-growth, product-driven environments, a strong technical background with experience shipping code at scale, and ideally experience with white-labeling and multi-tenancy. Key responsibilities include people management, partnering with Product and Design, driving technical excellence, and fostering a positive team environment. Experience with Next.js and TypeScript is essential, along with modern product development practices.
About Gigs
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
Things We Care About
We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
The Role
Connect is the customer-facing layer of Gigs. It's where our customers' end users buy, activate and manage mobile connectivity, whether through a fully white-labelled experience or embeddable flows that customers drop into their own apps. Demand for both is growing quickly, and we're at an inflection point. We're deciding how a full white-label product and a set of embeddable flows fit together under one platform and one product vision. That platform is also becoming the foundation other Gigs teams use to launch new verticals and experiments.
You'll form and lead the team building it. The challenge is serving many brands, markets and use cases, plus the internal teams building on top, while helping the organization agree on what Connect is and who it's for. If you like shaping a product's direction rather than only delivering against it, this is a rare chance to do that in a problem space where the market has already validated the bet.
Salary Range:
What You'll Do
What We're Looking For
Work At Gigs
At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.
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