
Leasing Specialist
Required skills
- customer service
- sales
- office administration
- MS Office
- communication skills
- performance targets
- problem-solver
- negotiation skills
- organized
- detailed-oriented
Nice to have
- SAP
- Concordia University
- Mentorship Program
- Leadership Development Program
Role summary
We are seeking an enthusiastic and customer-oriented Leasing Specialist to join our residential property management team. In this role, you will be the frontline liaison, building strong relationships with residents, managing the leasing process from inquiry to onboarding, and achieving leasing targets. You will also assist with operations such as collecting payments, property inspections, and facilitating resident moves and maintenance requests. The ideal candidate has 1-2 years of experience in customer service, sales, or office administration, is proficient with MS Office, and possesses strong communication, problem-solving, and negotiation skills. Ability to work evenings and weekends is required.
Are you enthusiastic, customer-oriented and enjoy interacting with people?
Do you want to build a rewarding career in residential property management with one of the consistently recognized 50 Best Employers in Canada?
If this is you, come join our community as a Leasing Specialist.
Who are we?
We are a growth-oriented company that own and operate the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team. Our employees are essential to the success of our communities and we consider them our most valuable assets. We proudly invest in our employees’ learning and growth through our Mentorship Program and our Leadership Development Program, offered in partnership with Concordia University. As a recognized 2025 Mercer Best Employer, we are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. This is reflected in the incredible progress we've made in raising our Engagement Score above the Canadian Top Quartile. It's a testament to the dedication of our people across the country. Together, we will continue to raise our levels of employee engagement.
About the Leasing Specialist opportunity:
Resident Ambassador:
As our frontline liaison, build strong relationships and deliver excellence by addressing concerns to maintain resident satisfaction.
Leasing Champion:
Own the leasing process from initial inquiry to onboarding of new resident. Proactively monitor vacancies and achieve leasing targets.
Operations Guru:
Collect payments, inspect the property and facilitate resident moves and maintenance request.
What you need to succeed:
- 1-2 years’ experience in customer service, sales, office administration or related field.
- High school diploma or equivalent.
- Proficient with MS Office. SAP knowledge is an asset.
- Well-developed oral and written communication skills.
- Ability to work evenings and weekends when needed to meet business requirements.
- Proven ability to address concerns and achieve performance targets.
- Strong problem-solver with effective negotiation skills.
- Highly organized and detailed-oriented with proven ability to work in a fast-paced environment.
- Valid driver’s licence, clean driver abstract, reliable, insured means of personal transportation to and between work locations may be required for some locations.
Compensation
- Competitive base salary starting between $44,000-$52,000
What’s in it for you?
At CAPREIT, we reward all permanent full-time employees:
- Paid Vacation
- Flexible Health, Dental & Vision Benefits
- Employee Savings Plan
- Employee & Family Assistance Plan
- Learning & Professional Development
Your opportunity to build an exciting career!
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