Leasing Consultant

What You’ll Do: As a Leasing Consultant, you’ll play a critical role in the leasing efforts and day-to-day resident interactions at your community. You’ll create exceptional experiences for prospective and current residents while achieving individual and team leasing goals. This full-time, non-exempt position reports to the Property Manager. Where You’ll Work: You'll work at one of our conventional housing assets in the West Lafayette, IN area. What You’ll Own:

• Contribute to individual and team leasing targets, consistently striving to meet or exceed goals.
• Greet, engage, and build rapport with prospective residents, creating memorable and positive first impressions.
• Provide tours that showcase the property’s features and benefits while tailoring the experience to each prospect's needs.
• Confidently close the leasing process by addressing objections, highlighting benefits, and securing commitments.
• Manage leasing inquiries by responding quickly and effectively through phone, email, or in person, ensuring all communication occurs within 24 hours.
• Enter and maintain accurate lead information in Entrata and proactively follow up with prospects through warm calls, emails, or letters.
• Develop a deep understanding of site leasing trends, traffic patterns, and product availability to effectively guide prospects toward leasing decisions.
• Ensure the office, model units, clubhouse, and all common areas along the tour route are impeccably maintained, reporting any issues to the appropriate team member.
• Participate in community marketing initiatives, outreach efforts, and resident event planning and execution.
• Serve as a brand ambassador for the community by supporting social media marketing and reputation management efforts including promoting community events, amenities, resident experiences, and leasing opportunities in alignment with company guidelines.
• Guide prospects through the application process, ensuring compliance with screening procedures and accuracy in lease execution.
• Collect move-in related fees and ensure all paperwork and funds are properly handled.
• Provide exceptional customer service by addressing resident inquiries, processing service requests, and assisting with day-to-day resident needs.
• Maintain and manage the community waitlist, communicating updates with prospects as needed.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous leasing and sales experience preferred; experience in multifamily or student housing is a plus.
• Strong computer literacy and the ability to learn new systems quickly
• Familiarity with property management software such as Entrata, OneSite, or RealPage preferred.
• Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering, is a plus.
• Ability to participate in emergency duties as needed.

What You’ll Get: As a Coastal Ridge Real Estate associate, you'll have access to a comprehensive benefits package designed to support your health, financial well-being, professional growth, and work-life balance. Benefits may include medical, dental, and vision coverage, a 401(k) with company match, paid time off and company holidays, paid parental leave, volunteer time off, employee assistance resources, professional development opportunities, and additional team member perks. The anticipated hourly range for this position is $19.25 - $20. This role may also be eligible for commissions and bonuses, per company policy. Coastal Ridge Real Estate is committed to pay transparency. The salary or hourly wage range listed for this position represents the good‑faith range we reasonably expect to pay at the time of this posting, and applies to internal promotions and transfers as well as external applicants. In addition to base pay, this position may be eligible for the benefits and any additional/incentive compensation (e.g., bonuses or commissions) described in this posting. Final compensation within the range will be determined based on job‑related factors including relevant skills, qualifications, experience, work/geographic location, internal equity, and business needs. Our Company: Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust. There is no fixed application deadline for this position. We will accept applications on a rolling basis and the opportunity will remain open until the position is filled or the posting is removed.