Coastal Ridge Verified
Real Estate, Property Management, Investment
Assistant Property Manager
West Lafayette, INOnsiteFull Time$24–$25 /hrPosted 1 hours ago
What You’ll Do: As the Assistant Property Manager, you’ll act as second in command at your assigned community, contributing to leasing production and ensuring the property operates at peak performance. You’ll play a key role in team collaboration, financial oversight, and exceptional resident experiences. This full-time, non-exempt position reports to the Property Manager. Where You’ll Work: You'll work at one of our conventional housing assets in the West Lafayette, IN area. What You’ll Own:
- Contribute to all aspects of the leasing process to meet and exceed individual and team goals. This includes:
- Ensuring leads are entered into Entrata, contacted, and followed up on.
- Greeting prospects, conducting tours, closing leases, and overseeing the application and screening processes.
- Monitoring and participating in resident renewal efforts.
- Maintaining the clubhouse, model units, and tour routes to exceptional standards.
- Develop a deep understanding of the property’s features and market positioning to communicate its value effectively while addressing common objections.
- Guide and support the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives.
- Serve as a brand ambassador for the community by supporting social media marketing and reputation management efforts including promoting community events, amenities, resident experiences, and leasing opportunities in alignment with company guidelines.
- Monitor the competitive landscape by regularly shopping competitors and updating records of market offerings.
- Foster exceptional service by addressing escalated resident concerns with professionalism and care.
- Support marketing efforts and resident events to attract prospects and retain current residents.
- Ensure timely collection and accurate posting of rental and vendor payments to maintain strong cash flow and financial performance.
- Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary.
- Assist the Property Manager with financial reporting, including weekly and monthly reports, and closing financial books.
- Serve as acting Property Manager in their absence, ensuring adherence to company policies and property guidelines.
- Perform other duties as assigned.
- High school diploma or equivalent required; Bachelor’s degree preferred.
- Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
- Previous experience in leasing and sales required, with Leasing Manager experience preferred.
- Familiarity with multifamily conventional or student housing strongly preferred.
- Proficiency in property management software such as OneSite, Entrata, or other RealPage products preferred.
- Intermediate knowledge of Microsoft Office, especially Excel, is desirable.
- Ability to participate in emergency duties as needed.
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