
Program Manager
Required skills
- people with disabilities
- person-centered care
- ISP/PCP
- medication management
- behavior management
- program documentation
- billable records
- state regulatory agency operations
- driver's license
- criminal background check
Nice to have
- Meaningful Day curriculum
Role summary
Community Options, Inc. is a national non-profit agency seeking an experienced Residential Program Manager in Scotrun, PA. This role involves leading a team to provide person-centered care for individuals with intellectual and developmental disabilities, supporting day-to-day operations, and achieving programmatic goals. Responsibilities include managing staff schedules and performance, developing activity programs, ensuring client support per ISP/PCP, maintaining documentation, and managing stakeholder relationships. A Bachelor's degree is preferred, with a high school diploma and two years of experience in supporting people with disabilities required. A valid driver's license and knowledge of state regulatory standards are also necessary.
- Manage staff schedules and ensure shifts are adequately staffed
- Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
- Develop and implement activity programs including the Meaningful Day curriculum
- Communicate with the families and guardians of individuals we support as needed
- Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
- Ensure program documentation and billable records are completed accurately and timely
- Monitor the health and medical needs of individuals and immediately report any concerns
- Manage relationships with the families and guardians of the individuals in our care
- Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
- Additional tasks and responsibilities may be assigned
- Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
- Bachelor's degree preferred; High school diploma or equivalent required
- Two years’ full-time work experience in supporting people with disabilities
- Valid driver’s license with a satisfactory driving record
- Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
- Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
- Work in residential programs, day programs, and in the community
- Schedule may change due to business needs and may include evening and weekend hours
- May be required to be on-call in cooperation with other management staff
- Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Incredible career growth opportunities
- University partnerships that include tuition reduction
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