
Director of Residential Services
Required skills
- Residential Services
- Leadership Experience
- Team Oriented
- Driver's License
Nice to have
- Programmatic Investigations
- On-call Management
Role summary
Community Options, Inc. is seeking a Director of Residential Services in King of Prussia, PA, to oversee high-quality programs for individuals with intellectual and developmental disabilities. This role involves leading and training a team, managing staff performance and schedules, developing Individual Support Plans (ISP)/Person-Centered Plans (PCP), ensuring adherence to support plans including medication and behavior management, and overseeing accurate documentation and billable records. The Director will also monitor health needs, manage relationships with families and guardians, and may conduct investigations or be on-call. A Bachelor's degree and two years of experience supporting individuals with disabilities are required, along with a valid driver's license and demonstrated leadership and problem-solving skills.
- Lead and train a team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
- Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
- Manage staff schedules and ensure shifts are adequately staffed
- Develop and update Individual Support Plans (ISP)/Person-Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
- Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
- Ensure program documentation and billable records are completed accurately and timely
- Monitor the health and medical needs of individuals and immediately report any concerns
- Manage relationships with the families and guardians of the individuals in our care
- May conduct programmatic investigations
- May be required to be on-call in cooperation with other management staff
- Additional tasks and responsibilities may be assigned
- Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
- Bachelor’s degree required with two years’ full-time work experience in supporting people with disabilities
- Valid driver’s license with a satisfactory driving record
- Team oriented with demonstrated leadership experience
- Experience with problem solving against multiple priorities
- Ability to establish a comfortable and supportive relationship with individuals receiving supports
- Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
- Competitive Insurance Benefits (Medical, Dental, Vision)
- Paid Holidays—Including a Birthday Holiday
- Generous PTO
- Employee Incentive & Discount Programs
- 403b Retirement Plan
- Incredible career growth opportunities
- University partnerships that include tuition reduction
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