Drop Technician

Description

Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to bridge the digital divide by delivering reliable, high-speed internet and phone services to Rural America. We are a team of people passionate about excellent service, meaningful work, and supporting the communities we serve. As we continue expanding into new states and regions, we’re looking for individuals who want to grow with us and contribute to this important mission of transforming rural communities with the power of high-speed internet, mile by mile of fiber to the home.

This role's primary responsibility is to install, maintain, and repair customer FTTX drops/NID’s. They will be responsible for maintaining inventory between technicians and warehouses throughout the territory. The Drop Technician will typically install aerial and/or buried service drop cabling, and network interface devices (NID) to customer homes and businesses. 

Job Type: Full- time

Schedule: Fixed

Overtime: Yes

FLSA Status: Non-Exempt

Travel: Yes, within footprint

Requirements

• Highschool diploma required
• Strong computer skills
• Ability to use optical test equipment including fusion splicers and OTDRs
• Ability to operate a forklifts, trenchers, plows, and bore machines
• Safely operate a company vehicle
• Strong communication skills
• Initiative to work remotely with limited supervision
• Strong leadership skills.Overtime outside of normal workday hours may be required
• Able and willing to travel, and work nights/weekends
• Able and willing to work outdoors and in inclement weather conditions
• Physically able to lift 100 pounds

Responsibilities

• Surveying the work area to assess possible obstructions (water, gas, etc)
• Make contact with customers before starting any work
• Understanding of 811 paint marks
• Installing FTTX drops to customer homes and businesses
• Assures customer services are restored after trouble ticket dispatch
• Understanding Conexon builds mapping
• Operate machinery including trenching, plowing, and bore equipment for burying cable
• Assigning equipment and material to warehouses, technicians, and customers
• Assuring proper inventory is maintained at each project location
• Documenting assignment of inventory within inventory system
• It is our responsibility as a company to meet timelines that we as a company may fall behind on. Some weekends may be required to meet these timelines
• Track footage and materials used per job.
• Understanding to report to management and the owner of the property when any kind of damage occurs
• Following Conexon’s vehicle policies and guidelines
• Keeping up with vehicle/equipment maintenance and cleanliness
• Understanding of restoration work which will include but not limited to yards, houses, and other personal property of the customers
• Taking photos to document work site covering all areas
• Responding to coordinators and dispatch in a timely manner when they reach out
• Understanding of pole/strand drop attachments
• Other duties as assigned by management

Physical Requirements

• Ability to sit or stand for extended periods
• Ability to walk long distances on a regular basis
• Ability to lift and/or carry objects weighing up to 100 pounds
• Ability to bend stoop kneel Crouch or reach as required by job tasks etc.
• Normal office conditions

Standard Company Benefits Include:

• Three (3) weeks of paid time off
• Comprehensive benefits package, including health, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• Retirement benefits