Crestview Management Verified
Property Management; Real Estate
Sales Manager
Fort Myers, FLOnsiteFull TimeManager / HeadPosted 1 month agoVisa sponsorship available
Required skills
- sales objectives
- sales reports
- customer inquiries
- upsell
- customer loyalty
- written contract
Nice to have
- resort environment
- tradeshows
- conventions
- promotional events
Role summary
Seeking a National Resort Sales Manager with excellent communication and interpersonal skills to drive sales in a resort environment. This role involves soliciting group business, managing accounts, negotiating prices, and maximizing revenue. The ideal candidate will be highly responsible, reliable, and organized, capable of providing professional and engaging service to guests. A degree in Business Administration, Marketing, or Hotel/Restaurant Management and 2 years of hospitality experience are preferred.
Who this job appeal to: If you are a natural salesperson who enjoys selling memorable experiences with excellent communication skills in a resort environment this job is for you! This position is a National Resort Sales Manager position and reports to the Resort Director of Sales.
The ideal candidate for this position:
Benefits:
The ideal candidate for this position:
- Excellent communication skills, both written and verbal, required.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable & organized.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Consistently offer professional, friendly, and engaging service.
- High school diploma or GED.
- 2-year or 4-year degree from an accredited university in Business Administration, Marketing, Hotel, and Restaurant Management, or a related major is preferred.
- 2-year experience in the hospitality industry preferred.
- Ensure prompt and courteous service is extended to both internal and external customers.
- Ensure the achievement of sales objectives on a monthly, quarterly, and yearly basis.
- Solicit group business through action plan preparation and execution.
- Maintain accounts, contact, activity, and business details within the appropriate software applications.
- Work closely with Catering and Front Office to ensure all details of the contract were signed and delivered.
- Prepare weekly, monthly, quarterly, and annual reports, as required.
- Balance operational, administrative, and Colleague needs.
- Follow corporate as well as departmental policies and procedures.
- Follow all safety policies.
- Establish parameters, and quotes, and negotiate prices, confirmed by a written contract.
- Participate in tradeshows, conventions, and promotional events within the hotel and trade-related organizations.
- Solicit, confirm, and coordinate Special Corporate and Group Sales.
- Handle customer inquiries and lead requests for groups.
- Work with customers to align customer preferences with brand needs and actively up-sell each business opportunity to maximize revenues and drive customer loyalty.
- Other duties as assigned.
Benefits:
- Medical, Dental, and Vision.
- Short- and Long-Term Disability and Life Insurance.
- 401(k).
- Paid Time Off to include Vacation, Holidays, & Sick.
- Complimentary and Discounted Rooms.
- Travel Benefits.
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