Estate Claims Specialist
Required skills
- probate claims
- decedents' estates
- Notary Public
- company information security
- privacy policies
- estate data
- filing fee checks
- post-claim documentation
- Release of Claim
- Withdrawal
Nice to have
- Microsoft Office
- Word
- Excel
- Outlook
Role summary
DCM Services is seeking an Estate Claims Specialist to process and file probate claims for decedents' estates. This role involves ensuring claims are accurate, complete, and filed according to court and client requirements. Responsibilities include notarizing claims, managing document retention, performing quality control, processing returned claims, responding to client requests, and maintaining compliance with security and privacy policies. The ideal candidate will have beginner to mid-level computer proficiency, familiarity with Microsoft Office, strong attention to detail, problem-solving skills, and excellent communication abilities, working both independently and collaboratively.
Description
Estate Claims Specialist
Full-Time | Non-Exempt
About DCM Services
DCM Services, LLC is a specialty services company known for its Probate Finder Claims division, which helps identify and file legitimate claims against decedents' estates on behalf of clients nationwide. Our team combines careful research, attention to detail, and a genuine sense of purpose — helping families and creditors navigate the probate process accurately and efficiently.
About the Role
As an Estate Claims Specialist, you'll play a key role on our Probate Finder Claims Team, processing and filing probate claims in decedents' estates across the country. You'll work in a dual-contributor environment — sometimes independently, sometimes as part of a collaborative team — helping ensure claims are accurate, complete, and properly filed within court and client requirements.
What You'll Do
- Accurately file and present claims, including:
- Following proper signatory procedures as an authorized representative/agent
- Notarizing claims as a Company-approved, state-commissioned Notary Public
- Processing claims to meet specific court requirements and record retention standards
- Mailing claims via standard or Certified Mail to ensure proper receipt by courts, attorneys, and personal representatives
- Perform quality control validations of estate data to ensure proof of claim packages are accurate and complete
- Complete estate match reviews, verifying client information against probated estate data (backup support to the Estate Data Specialist)
- Process returned claims accurately and efficiently (backup support to the Sr. Estate Claims Specialist)
- Respond to ad-hoc client requests, communicating with Operations Managers, Client Liaisons, and Account Representatives
- Process filing fee checks accompanying claims
- Research missing estate data to keep our proprietary database current
- Assist with post-claim documentation (Release of Claim, Withdrawal, etc.)
- Maintain compliance with company information security and privacy policies
Requirements
What We're Looking For
- Beginner to mid-level computer proficiency
- Entry-level familiarity with Microsoft Office (Word, Excel, Outlook)
- Strong attention to detail — organized, thorough, and accuracy-driven
- Comfortable problem-solving estate claim issues independently and via team collaboration
- Excellent written and verbal communication skills
- Ability to manage a dual role that shifts between independent work and team collaboration
Education
- High school diploma or GED required
Physical/Job Requirements
- Ability to remain sedentary for a full work shift
- Clear written and verbal communication skills
#DCMHP1
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