Destination Knot logo
Retail, Apparel, E-commerce

Client Support & Travel Booking | Online

RemoteRemoteFull TimePosted 12 days agoVisa sponsorship available

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

  • customer service
  • communication skills
  • organized
  • detail-oriented
  • online tools
  • remote
  • schedule management
  • professional
  • dependable
  • proactive

Nice to have

  • training provided

Role summary

Seeking a reliable and service-driven Client Support & Booking Assistant for a remote role. Responsibilities include assisting clients with travel planning and booking coordination, providing customer support via email, phone, and messaging, and maintaining client information within internal systems. The role requires strong customer service, communication, and organizational skills, with comfort using online tools. Full training and flexible scheduling are provided. Ideal for individuals who enjoy independent work and delivering excellent service.

We are seeking a reliable and service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment. Responsibilities:
Assist clients with organizing booking details, dates, preferences, and service selections Provide customer support through email, phone, and messaging in a professional manner Help gather and maintain information needed for reservations and itinerary support Coordinate booking details and follow up with clients as needed Maintain accurate notes, client profiles, and documentation within our systems Respond promptly to client questions and provide helpful guidance Stay informed about available destinations, suppliers, and experience options Support administrative tasks related to planning and booking services Work collaboratively with the team to ensure a smooth and positive client experience Skills & Qualifications:
Strong customer service and communication skills Organized, detail-oriented, and comfortable using online tools Ability to work remotely and manage your own schedule Professional, dependable, and proactive No previous experience required — full training is provided What We Provide:
Comprehensive training and onboarding
Access to booking tools, systems, and resources Flexible remote schedule One-on-one support and continued guidance A positive, team-focused work environment Work Environment:
This remote role includes assisting clients with planning needs, supporting booking coordination, and helping ensure smooth travel-related experiences. It is performance-based and ideal for individuals who enjoy independent work and providing excellent service.

Ready to apply?
You'll be redirected to Destination Knot's application page.

Similar roles

See how RiseMe works

Match, tailor, and prep so you send fewer applications and land more interviews.