Retail, Apparel, E-commerce

Fully Remote | Travel Customer Support | Entry-Level

RemoteRemoteFull TimeJunior / Entry-levelPosted 12 days agoVisa sponsorship available

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

vacation research
reservations coordination
travel inquiries
booking support
flights
hotels
cruises
vacation packages
client records
professionalism

Nice to have

travel industry experience
customer service experience

Role summary

Seeking motivated, service-oriented individuals for a fully remote Travel Customer Support role. Responsibilities include assisting clients with vacation research, booking coordination for flights, hotels, cruises, and packages, and general travel inquiries. The role requires strong communication, comfort with online systems, detail-orientation, and the ability to work independently. Prior travel industry or customer service experience is helpful but not required, as comprehensive training is provided. This is an entry-level position ideal for career changers or those seeking a remote, service-focused role in the travel industry.

Position Overview

We are currently seeking motivated and service-oriented individuals to join our team in a fully remote Travel Customer Support role. This position focuses on assisting clients with vacation research, reservations coordination, and general travel inquiries.
No prior travel industry experience is required. Comprehensive training and ongoing guidance are provided to ensure you feel confident and supported in your role. Key Responsibilities:
Respond to client inquiries regarding vacation options and travel details
Assist with booking support for flights, hotels, cruises, and vacation packages
Provide clear communication before, during, and after travel
Review reservations for accuracy and completeness
Maintain organized client records and documentation
Deliver high-quality customer service with professionalism and care Qualifications:
Strong communication skills (written and verbal)
Comfortable navigating online systems and booking platforms
Detail-oriented with solid organizational skills
Ability to work independently in a remote environment
Prior customer service experience is helpful but not required What We Offer:
Structured onboarding and step-by-step training
Access to travel booking tools and supplier resources
Flexible remote work environment
Collaborative and supportive team culture Who This Role Is Ideal For:
Individuals seeking entry into the travel industry
Career changers exploring a new field
Professionals returning to the workforce
Candidates looking for a remote, service-focused role

Ready to apply?

You'll be redirected to Destination Knot's application page.