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Retail, Apparel, E-commerce

Hotel Booking Specialist | Fully Remote

RemoteRemoteFull TimePosted 7 days agoVisa sponsorship available

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Required skills

  • detail-oriented
  • customer-focused
  • cruises
  • hotels
  • vacation packages
  • personalized recommendations
  • exclusive deals
  • promotions
  • client inquiries
  • modifications

Nice to have

  • prior experience in sales

Role summary

We are seeking a detail-oriented and customer-focused Hotel Booking Specialist to join our remote team. This role involves assisting clients in planning and booking their ideal vacations, including cruises, hotels, and vacation packages. You will provide personalized recommendations, work with travel suppliers to secure deals, and handle client inquiries professionally. The ideal candidate has excellent communication and customer service skills, a passion for travel, and is comfortable using online booking platforms. Prior experience in customer service or sales is a plus.

Hotel Booking Specialist | Fully Remote Location: Remote (U.S.) About Us: We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients. Job Description: We are seeking a detail-oriented and customer-focused Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way.

Responsibilities:

  • Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
  • Provide personalized recommendations based on clients’ preferences and budgets.
  • Work closely with top travel suppliers to secure exclusive deals and promotions.
  • Stay informed on industry trends, travel policies, and supplier offers.
  • Handle client inquiries, modifications, and cancellations in a professional and timely manner.
  • Maintain accurate records of bookings and client interactions.
  • Participate in training sessions and supplier webinars to enhance industry knowledge.
  • Qualifications:

  • Must be 18+ and legally authorized to work in the U.S.
  • Excellent communication and customer service skills.
  • Passion for travel and helping others create unforgettable experiences.
  • Self-motivated with the ability to work independently.
  • Comfortable using online booking platforms and learning new software.
  • Prior experience in customer service or sales is a plus but not required.
  • How to Apply: If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.
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