Destination Knot Verified
Retail, Apparel, E-commerce
Cruise & Hotel Booking Specialist | Fully Remote
RemoteRemoteFull TimePosted 26 days agoVisa sponsorship available
Required skills
- cruise booking
- hotel booking
- vacation packages
- client inquiries
- online booking platforms
- travel suppliers
- industry trends
- customer service skills
- communication skills
Nice to have
- sales experience
Role summary
We are seeking a remote Cruise & Hotel Booking Specialist to join a premier travel agency. The role involves assisting clients in planning and booking cruises, hotels, and vacation packages, providing personalized recommendations, and working with travel suppliers. Responsibilities include handling client inquiries, maintaining booking records, and staying updated on industry trends. Excellent communication and customer service skills are essential, with a passion for travel and the ability to work independently. Prior customer service or sales experience is a plus.
Cruise & Hotel Booking Specialist | Fully Remote
Location: Remote (U.S.) About Us:
We are a premier travel agency partnered with an award-winning host agency with over 70 years of experience. We specialize in crafting unforgettable getaways, offering cruises, hotels, vacation homes, all-inclusive resorts, and more to our valued clients. Job Description:
We are seeking a detail-oriented and customer-focused Cruise & Hotel Booking Specialist to join our team. In this role, you will assist clients in planning and securing their ideal vacations, providing expert guidance and exceptional service every step of the way. Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
Provide personalized recommendations based on clients’ preferences and budgets.
Work closely with top travel suppliers to secure exclusive deals and promotions.
Stay informed on industry trends, travel policies, and supplier offers.
Handle client inquiries, modifications, and cancellations in a professional and timely manner.
Maintain accurate records of bookings and client interactions.
Participate in training sessions and supplier webinars to enhance industry knowledge. Must be 18+ and legally authorized to work in the U.S.
Excellent communication and customer service skills.
Passion for travel and helping others create unforgettable experiences.
Self-motivated with the ability to work independently.
Comfortable using online booking platforms and learning new software.
Prior experience in customer service or sales is a plus but not required. How to Apply:
If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.
Responsibilities:
Qualifications:
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