TMS Technician
Required skills
- TMS therapy
- patient care
- customer service
- scheduling
- medical conditions
- medical symptoms
- medical intervention
- patient check-in
- patient check-out
- demographics verification
Nice to have
- clinical scheduling
- insurance principles
- healthcare setting
Role summary
Anew Era TMS & Psychiatry is seeking a TMS Technician to provide excellent patient care and customer service. This role involves administering in-office therapeutic treatments for depression under physician direction, managing clinical services, and providing administrative support. The ideal candidate will have strong interpersonal skills, empathy, and a team-player attitude, with at least one year of healthcare experience preferred. Responsibilities include patient scheduling, payment collection, operating medical devices, and responding to medical needs.
At Anew Era TMS & Psychiatry, our team of dedicated psychiatrists, psychologists, psychiatric nurse practitioners, and licensed therapists offers customized, comprehensive care designed around your needs. We provide a range of options, including in-person and online therapy, medication management, and advanced interventional treatments like transcranial magnetic stimulation (TMS) therapy, ketamine, and esketamine—all delivered in a safe and compassionate environment. With access to most commercial insurance plans, we make quality mental health care more accessible, helping you uncover the right path to wellness.
Position Summary:
This position offers an opportunity to provide excellent patient care and customer service with a breakthrough treatment modality for the treatment of depression. As a TMS Technician you will administer in-office therapeutic treatments under the direction of a treating physician. In addition to managing clinical services, you will interact regularly with patients with a focus on customer service and administrative support. Looking for a candidate with great interpersonal skills, empathy, and a team player.
Essential Job Functions:
- Collaborate with providers, admissions, and practice administrator to assure patient scheduling and care delivery is completed timely and effectively
- Address any patient’s medical conditions or symptoms
- Responsible for operating a medical/mechanical device
- Support office with daily operations of the facility to include knowledge of all aspects of behavioral health services
- Check in or check-out patients, verifies demographics with each clinic visit
- Verify/collect payments for all patient check-in
- Answers telephones on a timely basis and takes messages/schedules appointments as necessary
- Explain and administer patient treatment procedures
- Utilize patient scheduling software
- Monitor a patient for medical symptoms
- Provide medical intervention in an emergency situation
Knowledge, Education, & Experience:
- HS Diploma Required
- Familiarity with clinical scheduling and insurance principles
- One or more years of related experience in a healthcare setting, preferred
Employment Status: full time, varying hours
Work Location: On Site - Laguna Hills, CA
Compensation: Pay Range: $20-$25/hr.
Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.
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