
Plumbing Service Technician
Required skills
- plumbing
- residential plumbing
- diagnose
- repair
- install
- maintain
- sanitation units
- water supply lines
- gas supply lines
- heating systems
Nice to have
- sales experience
- well systems
- well pumps
- water softeners
Role summary
Donnelly's is seeking a skilled Plumbing Service Technician to diagnose and repair residential plumbing systems. This role involves installing, maintaining, and repairing various plumbing components, ensuring compliance with codes, and providing exceptional customer service. The ideal candidate will be client-focused, self-motivated, possess strong technical and troubleshooting skills, and enjoy interacting with people. Preferred experience includes sales, well systems, well pumps, and water softeners. This is a full-time, hybrid position with a competitive salary range of $75,000-$140,000 based on experience, plus bonuses and benefits.
Description
- $75,000- $140,000 based on experience. Our top performers are among the highest paid technicians with unlimited earning potential in the area!
- Generous bonuses based on performance.
- Paid Time Off + Holidays.
- Great benefits for you and your family! 401k offered!
- No weekday on-call.
- Two Scheduling Options M-F 11am- 7pm, or 4-10 hour shifts (Must include at least one weekend day)
- Referral Bonus.
- Company supplied, new and safe, super-cool company truck that you can take home at night.
- Company maintained uniforms.
- New technology, including iPhone, iPad & access to integrated software.
What You’ll Do
- Diagnose and repair residential plumbing systems and lead clients to informed and confident buying decisions
- Install, maintain, and repair sanitation units, water and gas supply lines, heating systems, and associated fixtures and appliances in residential homes
- Design and inspect plumbing systems, perform diagnostics, and ensure they comply with regulatory codes
- Must be able to work independently and solve problems as quickly and efficiently as possible
- Must have strong technical skills, be a master at troubleshooting and enjoy interacting with people
Requirements
What Makes YOU Great:
- Going the Extra Mile: By going above and beyond, you'll build strong, trusting relationships with our clients, leading to repeat business and glowing referrals.
- Delivering Legendary Service: At Donnelly's it's all about creating unforgettable experiences for your customers. It's about showing up on time, being professional, and consistently exceeding expectations. When you deliver outstanding service, you don't just fix plumbing systems—you earn customer loyalty and build a reputation that keeps business thriving. Legendary service turns satisfied customers into lifelong clients.
- Being Passionate: Passion is what drives you to do your best, stay curious, and keep improving. When you’re passionate about your work, it shows in everything you do—from the way you diagnose problems to how you communicate with clients. With passion, you’ll keep learning and growing, ensuring you’re always at the top of your game.
Requirements
- 3+ year of plumbing experience
- Sales experience preferred
- Experience with well systems, well pumps, and water softeners is preferred
- Client focused with very good communication skills
- Self-motivated, accountable, values high-integrity, and a competitive spirit
- Strong team mentality
Why Donnelly’s?
We’re not just a company-we’re a team driven by a bigger purpose. At Donnelly’s, we believe in helping people become better than they ever believed possible, whether that’s our clients, our community, or our own team members.
We are an Autonomous Growth Organization, meaning we empower our people to take ownership, grow in their roles, and push boundaries to achieve more. Our vision? To be the most highly recommended home service company in the world.
If you’re looking for more than just a job- if you want to be part of a team that values trust, growth, and excellence- then Donnelly’s is the place for you. Let’s build something great together.
Equal Opportunity Employer
Applicants are provided equal employment opportunities without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability or any other category protected by law in each aspect of the selection process.
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