
Case Manager
Required skills
- CCM
- Interdisciplinary Team
- Patient Advocacy
- Discharge Planning
- Utilization Review
- Payor Relations
- Healthcare Regulations
Nice to have
- Post-acute care
Role summary
The Certified Case Manager (CCM) is a vital member of the interdisciplinary team, responsible for managing and directing resource utilization to ensure optimal patient outcomes during rehabilitation. This role involves coordinating and advocating for patients throughout their hospitalization and post-discharge. The CCM facilitates effective communication, oversees healthcare delivery, and drives interdisciplinary care planning. Key responsibilities include managing discharge plans, addressing psychosocial needs, coordinating services, and handling admissions and payor relations. The CCM also performs utilization reviews, acts as a liaison with payors, ensures cost-effective treatment, and upholds patient rights and healthcare regulations.
The Certified Case Manager (CCM) serves as a key member of the interdisciplinary team and actively manages and directs resource utilization to achieve the highest quality outcomes during a patient's rehabilitation experience. The CCM coordinates and advocates for the patient during their hospitalization and from admission to post discharge. As an effective communicator, the CCM manages information to effectively oversee health care delivery and facilitate interdisciplinary plan of care decisions. The CCM facilitates timely communication regarding the patient's care, establishes and monitors the discharge plan implementation while identifying and addressing patient's psychosocial and support systems issues. The CCM oversees the effective coordination of services and manages issues in the following main areas: admission and discharge, team conference and interdisciplinary plan of care communication, patient and family education, payor relations and total fiscal management. The CCM performs ongoing utilization review and acts as a liaison to the payor while assuring that cost effective treatment is provided by the team. The CCM assures that regulations regarding patient's rights are fulfilled.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
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