
Bank Manager - Rose Hill, KS
Required skills
- High School Diploma
- verbal communication skills
- written communication skills
- computer proficiency
- Windows-based systems
- confidentiality
- travel
- Customer Service
- Sales
- supervisory experience
Nice to have
- Banking Experience
Role summary
Equity Bank is seeking a full-time Bank Manager for its Rose Hill, KS location. This role involves growing retail banking net income and community image by achieving targets, controlling expenses, and ensuring operational soundness. The manager will lead and develop the retail bank team through sales management routines, coaching, and guidance on hiring and discipline. A superior customer experience is paramount, requiring excellent service, proactive issue resolution, and matching products to client needs. Compliance with all applicable laws and regulations, including NMLS certification, is essential. The position requires strong interpersonal, communication, and computer skills, attention to detail, and supervisory experience.
- Achieve budgeted retail banking targets for growth of deposits consumer loans and generation of non-interest income
- Control bank expenses as appropriate
- Demonstrate operational soundness to minimize risk exposure and to maintain quality production
- Implement retail operating procedures and protocols
- Proactively make referrals to bank partners that result in additional revenue to the bank
- Participate in community groups or events to promote the bank’s image
- Conduct sales management routines including daily skills coaching, weekly team meetings, monthly employee check-ins, and quarterly results coaching
- Provide on-site leadership and motivation as well as direct the work of retail bank employees
- Guide employee matters including hiring, compensation, work schedule, promotion and discipline
- Train and develop retail bank team for their current and future role
- Provide periodic individual performance objectives, goals, coaching, feedback, and evaluation
- Demonstrate excellent customer service skills and ensure same by retail bank team
- Create a welcoming, engaging, and professional environment for clients and your team to experience
- Proactively resolve client issues and ensure follow-through by bank team
- Proactively match bank products and services to client needs and ensure same by bank team.
- Make periodic visits to small business clients to assess needs, to confirm satisfaction, or to promote additional services
- Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures
- Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position
- Actively work with clients to understand each client’s normal account activity, as appropriate for this position
- Complete periodic compliance training
- This position requires the employee to obtain and maintain NMLS certification in accordance with the SAFE Act and applicable lending regulations
- High School Diploma or equivalent
- Excellent interpersonal, verbal, and written communication skills
- Computer proficiency in Windows-based systems
- Ability to maintain a high degree of confidentiality
- Strong attention to detail and organizational skills
- Capable of working with a team to determine solutions
- Ability to travel to Wichita, KS during first week of employment for required week-long training
- Customer Service & Sales experience
- 1-2 years supervisory experience
- Previous Banking Experience
- Bachelor's degree
- 2-5 years supervisory experience
- Health, Dental & Vision Insurance
- Group Life & Long-Term Disability Insurance
- Flexible Spending & Health Savings Accounts
- Group Cancer Insurance
- 401(K) Retirement Plan w/Company Match
- Generous Vacation & Sick Time
- Employee Stock Purchase Plan (ESPP)
- Pet Insurance
- Retail Banking Benefits
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