AI/ML Engineer
Required skills
- machine learning platforms
- model registries
- versioned datasets
- CI for models
- monitoring
- rollback
- document extraction
- information extraction
- unstructured text
- inconsistent text
Nice to have
- multi-tenant
- per-customer model behaviour
- 3D ML
- geometry-based ML
- healthcare data
- regulated data
Role summary
EviSmart is seeking an AI/ML Engineer to build the automation layer for dental laboratories. This role focuses on improving the consistency and reliability of AI models in production, automating the pipeline from 3D scans to dental restorations. Key responsibilities include establishing measurement and reporting for model accuracy, building a data flywheel to incorporate customer corrections into training data, standardizing AI squad processes, and scaling inference to production levels. The ideal candidate has significant experience building and operating ML platforms, deep expertise in information extraction from unstructured text, and a strong understanding of model evaluation and when to use deterministic rules over ML. This is a full-time, in-office role in Vancouver.
On-site | Vancouver Office – 564 Beatty St
About EviSmart
EviSmart builds the automation layer that dental laboratories run on.
A dental lab is a manufacturing operation. A case arrives from a dentist — a 3D scan of a patient's mouth and a prescription — and leaves as a crown, bridge, denture or night guard. In between sit a dozen manual steps: monitoring scanner portals, retyping cases into lab software, checking scan quality, interpreting handwritten prescriptions, designing the restoration.
We automate that pipeline. Our software connects to 15 intraoral scanner portals and more than five lab management systems, pulls cases the moment they arrive, reads the prescription, maps it into the lab's own product catalogue, checks the scan, and routes it to design. We serve roughly 6,000 customers across 28 countries from offices in Vancouver, Manila, Seoul and Shenzhen.
The automation works. It does not yet work well enough, consistently enough, to run unattended — and closing that gap is the highest-leverage technical problem in the company.
What you'll do
• • Set technical direction for AI across the company, partnering closely with the CTO, Product and the operations teams in Manila who currently absorb the work our models can't yet do.
• • • • Before you apply — how we workThis is a full-time in-office role at our Vancouver office, five days a week. We are not offering remote or hybrid arrangements for this position, and this is not negotiable at offer stage.We're explicit about it because the work genuinely depends on it. You'll be standardizing how four existing AI squads build, working across a Manila engineering organization, and spending real time with the operations people who currently absorb the work our models can't yet do. That happens in a room.If you're looking for remote or hybrid, this isn't the right role and we'd rather not waste your time.
• • Not requiredDental or medical-device background. The workflow is learnable in an afternoon and we would rather have platform depth. What we do want is curiosity about a strange, physical, high-stakes manufacturing process — the output of our software ends up in someone's mouth.
What success looks like
By 90 days — you can tell us, with evidence, where our models actually fail and for which customers. The squads agree on a single evaluation standard.
By six months — customer corrections flow into training data automatically. At least one production model has measurably improved through that loop.
By twelve months — prescription quality control runs with confidence thresholds, routing only genuinely ambiguous cases to human review. We can state our accuracy publicly and defend it in a sales conversation.
Why this role
Larger competitors have bigger AI teams and a five-year head start on modelling. We are not trying to beat them at that.
We are trying to build something they structurally cannot: a system that gets better every time one of six thousand laboratories tells us we got something wrong. That data exists. The loop does not.
If you have built this kind of flywheel before — or you have been close enough to one to know exactly why most of them fail — we should talk.
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