
General Manager
Required skills
- General Manager
- Hospitality Management
- Property Ownership
- Guest Service
- Employees
- Sales/Marketing
- Property Appearance
- Profit/Financial Control
- Profitability
- Guest Satisfaction
Nice to have
- Excel Hotel Group
- Family-driven culture
- Promote from within
Role summary
Excel Hotel Group is seeking a General Manager to oversee all property operations, focusing on guest service, employee management, sales/marketing, property appearance, and financial control. The role involves maximizing revenue and managing expenses to achieve profitability and guest satisfaction while upholding brand standards. Responsibilities include budget preparation, financial reconciliation, managing receivables, inventory control, and collaborating with the Director of Sales & Marketing. The ideal candidate will have 3 years of hospitality management experience, strong organizational skills, and basic computer proficiency, including hotel management systems.
- Health insurance
- Paid time off
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
Responsibilities
- Maximizes revenue and manages property level expenses to achieve maximum flow through to the bottom line profit.
- Assists in the preparation of property budgets and forecasts.
- Explains and manages financial activities. Reconciles all financial accounts.
- Monitors collection of in-house guest balances and direct bill receivables, commission payments by vendors, and issuance of refund checks.
- Participates and monitors monthly inventory of supplies and equipment. Ensures purchases made are within budget and by approved vendors.
- Works with Director of Sales & Marketing to manage all sales activities of the property and meet revenue objectives
- Recruits qualified applicants. Trains employees in accordance with company/brand standards.
Qualifications
- 3 years hospitality management experience
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines.
- Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits/Perks
- Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
- We offer an excellent travel discount program.
- Opportunity to grow, we promote from within
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