Healthcare

Office Manager

North Wilkesboro, NCOnsiteFull TimeManager / HeadPosted 1 month agoVisa sponsorship available

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

Management experience
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
HIPAA
OSHA
Retail Management
People Management
Financial Management

Nice to have

Industry related experience
ABO
NCLE
LDO

Role summary

An Office Manager is responsible for the overall sales and profitability of a location, managing all operations including team member support, merchandising, inventory, training, and safety. They will execute the Total Patient Experience (TPE) to drive revenue and profitability, exercising independent judgment and discretion. Key responsibilities include human resource management (recruitment, training, coaching, performance reviews), financial management (achieving revenue and EBITDA growth, cash handling), and day-to-day operations (scheduling, meetings, reporting, inventory, supplies). A Licensed Office Manager may require a State Optician's License. Proficiency in Microsoft Office Suite is essential.

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

SUMMARY

An Office Manager will achieve a world class Total Patient Experience that both maximizes the retail sales but also supports the patients’ medical needs. Responsible for the overall sales and profitability of an office location. Manage all operations of the location to include team member support, merchandising, inventory management, training and safety. Execute Total Patient Experience (TPE) to drive revenue and profitability. Exercise independent judgment and discretion in managing overall performance of the entire retail operation. A Licensed Office Manager will possess a State Optician’s License for states where required by the company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Direct and execute the overall sales and profitability of an individual office location through the effective execution of Total Patient Experience (TPE).

Develop and maintain a good working relationship with doctor/doctors associated with office location and serve as liaison between doctor and office team.

Human Resource Management: Recruitment, selection, training, coaching, and development of team members to include coaching of KPI scorecard results.

Conduct performance reviews and compensation evaluations for the office team.

Exercise judgment and utilize tools to achieve revenue and EBITDA growth.

Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.

Maintain facility to corporate standards including building, equipment, parking lot and grounds as well as safety rules, HIPPA & OSHA requirements, hazardous material handling and waste disposal.

Monitor and enforce Company cash handling policies and procedures to include petty cash as outlined by Accounting, and submit required financial documents accurately and on schedule.

Execute day-to-day operations of the office by ensuring the following is completed: Team member scheduling, weekly meetings, report generation, inventory assessment, supply ordering, and team member training.

QUALIFICATIONS

Industry related experience will be beneficial.

Mangement experience required

Favorable result on background check as required by state.

Must be able to provide proof of identity and right to work in the United States.

EDUCATION AND/OR EXPERIENCE

HSD or GED

ABO, NCLE, LDO could be preferred

LICENSES AND CREDENTIALS

None

SYSTEMS AND TECHNOLOGY

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

LOCATION

Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

PHYSICAL REQUIREMENTS

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management right to assign or reassign duties and responsibilities to this job at any time.

Ready to apply?

You'll be redirected to Eyecare Partners's application page.

Office Manager

Is this role right for you?

Required skills

Nice to have

Role summary

Similar roles

See how RiseMe works