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E-commerce, SaaS, B2B, Technology

Account Manager

New York, NYHybridFull Time$85,000–$105,000 /yrPosted 3 days ago

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Required skills

  • ambition
  • rapid change
  • ambiguity
  • analytical abilities
  • entrepreneurial mindset
  • self-motivated
  • travel

Nice to have

  • Salesforce

Role summary

Flix is seeking a motivated Account Manager to lead, manage, and strengthen relationships with bus operator partners. This hybrid role, based in NYC, involves identifying and securing new partnerships, conducting market research, and analyzing partner performance using data-driven insights. The ideal candidate is a strategic thinker with 3-5 years of experience in an externally facing role, possessing strong analytical and negotiation skills, and an entrepreneurial mindset. The role requires collaboration with internal teams to ensure cohesive strategy execution and maximize profitability, with up to 20% travel required.

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

We're looking for a motivated and driven Account Manager who will be responsible for leading, managing and strengthening relationships with our bus operator partners, ensuring long-term success, and identifying opportunities for optimization and expansion. The Account Manager will also be responsible for sourcing new partners to work with Flix.

This role demands a strategic thinker with a proven track record in business development, adept at navigating complex negotiations and fostering long-term relationships.

This is a hybrid role, with three days per week in our NYC office.

About the Role

  • Manage and nurture relationships with existing partners, ensuring mutual growth and profitability
  • Identify and secure new partnerships with intercity bus operators and other relevant stakeholders to expand Flix's presence in the US East region
  • Conduct thorough market research to identify trends, opportunities, and competitive landscapes, informing strategic decisions
  • Work closely with internal teams, including Network Planning, Operations, Finance, and Marketing, to ensure cohesive strategy execution
  • Develop processes and coordinate a variety of projects, making sure the interactions between departments are fluid and results are delivered in a timely manner
  • Analyze and optimize partner performance using data-driven insights, collaborating with internal teams to adjust network strategy and maximize profitability
  • Serve as a Flix ambassador at industry events, conferences, and meetings, enhancing brand visibility and credibility

    • About You

  • Bachelor’s degree in Business, Economics, Communications or a related field
  • 3-5 years of experience in an externally facing role (business development, sales, account management, consulting or strategic roles)
  • Full of ambition, not afraid of rapid change, and able to deal with ambiguity
  • Strong analytical abilities, strong negotiation skills, excellent communication skills, proficiency in data-driven decision-making and capable of building strong relationships with various types of companies and stakeholders
  • Entrepreneurial mindset, self-motivated, and capable of working autonomously to achieve ambitious targets
  • Willingness to travel, up to 20% of time

    • Salary Range: $85,000.00 - $105,000.00 USD

    We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

    What We Offer

  • Comprehensive Wellness Coverage- Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care).
  • 401(k) Matching– 401(k) plan with up to 4% company matching contributions.
  • Flexible Time Off- Take time off when you need it, as you need it, subject to business needs and manager approval.
  • Paid Parental Leave- 8 weeks of fully paid leave to support new parents and growing families.
  • Company Paid Life Insurance– Basic company-paid life insurance equal to your annual salary.
  • Lifestyle Spending Account – Receive up to $600 per year for eligible lifestyle-related services.
  • Tuition Support- Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service.
  • 24/7 Employee Assistance Program- Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year.
  • Free Travel Perks– Complimentary travel on FlixBus and Greyhound for you, family, and friends.
  • Work from (M)Anywhere - Depending on your role, work from another location for up to 60 days per year.

    • To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

    Why Join Flix?

    At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.As we continue to expand across the globe, you can make a real difference in how we work.

    If you’re ready to grow and lead your journey, Flix is the place for you!

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