Consumer Services

Director, Strategic Accounts

RemoteRemoteFull TimeDirectorPosted 26 days agoVisa sponsorship available

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Required skills

enterprise sales
PropTech
SaaS
tech-enabled services
national accounts
ARR quota
C-suite
complex buying committees
stakeholder consensus
MEDDPICC

Nice to have

Multifamily industry experience

Role summary

This role is for a Director of Strategic Accounts responsible for maintaining and expanding relationships with national and enterprise customers. The successful candidate will employ a holistic sales approach to secure enterprise agreements and drive regional adoption, contributing to revenue growth. Key responsibilities include building business cases, managing pipeline and forecasts, acting as a strategic advisor with deep domain expertise, and executing 'land and expand' strategies. The role requires significant enterprise sales experience, a track record of meeting quotas, expertise in sales methodologies, and strong negotiation skills. Experience in PropTech, SaaS, or tech-enabled services, particularly within the multifamily industry, is highly valued. The position offers flexible remote work, unlimited vacation, and comprehensive compensation.

Our Opportunity

This role requires you to maintain and expand relationships with our national and enterprise customers, ensuring their satisfaction and contributing to revenue growth. The successful candidate will take a holistic sales approach in securing both enterprise agreements with assigned client accounts while simultaneously driving regional adoption and demand across those national portfolios.

What You'll Do:

Drive net-new and expansion revenue within existing Enterprise and National accounts by executing strategic "land and expand" initiatives.

Map complex organizational hierarchies to uncover cross-sell and up-sell opportunities, expanding partnerships horizontally across diverse business units and vertically to C-suite decision-makers.

Lead cross-functional account teams (Operations, Customer Success, Legal, Marketing) to align complex client requirements with seamless strategic delivery and rapid time-to-value.

Build and present comprehensive business cases, ROI, and tailored executive presentations to drive expansion commitments.

Maintain rigorous pipeline hygiene and deliver highly accurate account forecasts to sales leadership, proactively outlining account risks, compelling events, and targeted expansion strategies.

Serve as a trusted strategic advisor to enterprise stakeholders by maintaining deep domain expertise on industry trends, macroeconomic market dynamics, and the competitive landscape.

What You'll Need:

7+ years of outside enterprise sales experience, with 4+ years specifically selling PropTech, SaaS, or tech-enabled services into large national accounts.

Consistent track record of meeting or exceeding a $1.2M-1.6M+ ARR quota.

Track record of selling to the C-suite, navigating complex buying committees, and driving stakeholder consensus.

Expertise in utilizing enterprise sales methodologies (e.g., MEDDPICC) to qualify opportunities and mitigate risk.

Strong ability to structure and negotiate large, multi-year contracts and MSAs.

Drive new logo acquisition and execute "land and expand" strategies to uncover cross-sell and up-sell opportunities.

Maintain strict pipeline hygiene and accurate forecasting using Salesforce and Gong.

Partner cross-functionally to align client requirements with strategic outcomes and drive revenue growth.

Multifamily industry experience is a strong plus.

Ability to travel as required for client meetings and industry events.

What We'll Deliver On:

Flexible work schedule with eligibility to work remotely

Unlimited vacation

Comprehensive compensation as well as benefits package

At Fetch, we are always looking for awesome people to join our growing team. If you think you’re the right fit for this position, apply today. We’d love to hear from you! Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.

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