Fidelity & Guaranty Life Insurance Company Verified

Director, Underwriting Implementation

RemoteRemoteFull TimeDirectorPosted 3 days ago

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Required skills

digital applications
underwriting automation
life-product sales
profitability
customer experience
underwriting technology
program management
efficiency opportunities
data sources
analytics

Nice to have

FLMI
FALU

Role summary

The Director, Underwriting Implementation leads the development, optimization, and ongoing management of digital applications and underwriting automation for life-product sales, profitability, and customer experience. This role leverages expertise in underwriting technology, operations, and program management to identify efficiency opportunities, resolve defects, and drive continuous improvement across data sources, analytics, automated decisioning, underwriting requirements, processes, and programs. The Director represents Underwriting on cross-functional initiatives to deliver innovative, effective life underwriting solutions.

Job Summary

The Director, Underwriting Implementation leads the development, optimization, and ongoing management of digital applications and underwriting automation that support life-product sales, profitability, and customer experience. Leveraging expertise in underwriting technology, operations, and program management, this role identifies efficiency opportunities, resolves defects, and drives continuous improvement across data sources, analytics, automated decisioning, underwriting requirements, processes, and programs. The Director represents Underwriting on cross-functional initiatives to deliver innovative, effective life underwriting solutions.

Duties & Responsibilities

Lead the end-to-end design, implementation, and ongoing enhancement of digital applications, underwriting rules, and auto-decisioning technology to support underwriting guidelines, product development, and transformation initiatives.

Oversee all aspects of rules-engine automation, including vendor management, third-party evidence-provider integrations, internal IT coordination, and implementation of new underwriting tools and capabilities.

Translate F&G’s underwriting philosophy and guidelines into scalable automated technology solutions and rule sets that support life sales while balancing risk and profitability, using underwriting decision and performance data to continuously refine and enhance automation.

Maintain a strong understanding of current and emerging risk-selection requirements, underwriting tools, and their impact on mortality; partner with the Director, Underwriting Innovations to assess the protective value of underwriting elements and programs.

Lead implementation of underwriting applications that support product development, balancing the protective value of proposed solutions with associated cost, operational impact, and implementation effort.

Maintain a broad understanding of business functions, competitive dynamics, and emerging technology opportunities; represent Underwriting on cross-functional teams to identify, deliver, and enhance digital experiences for agents and clients.

Partner closely with Underwriting Operations, process owners, and stakeholders to ensure automation initiatives support day-to-day processing and business expectations; lead strategic process changes and facilitate resolution of stakeholder or project-team conflicts as needed.

Supervisory Responsibilities: This role has people leadership responsibilities, including managing performance, developing talent, and supporting engagement and team effectiveness.

Knowledge, Skills & Abilities

Continuous-improvement mindset with the ability to challenge existing processes and introduce practical, innovative approaches that enhance efficiency, effectiveness, and business results.

Strong business acumen, analytical reasoning, and problem-solving skills, with the ability to assess issues, evaluate options, and prioritize work based on business impact.

Excellent verbal and written communication skills, with the ability to clearly convey risks, issues, and key decisions to technical and non-technical audiences, including senior leadership.

Demonstrated integrity, accountability, and initiative, with a proven ability to deliver accurate, timely work and perform effectively in fast-paced, complex, and evolving environments.

Minimum Qualifications

Bachelor's Degree

8+ years of Life Underwriting experience

Preferred Qualifications

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li">Working with outsourced partners

li">FLMI and FALU Certification

Other Requirements

This position primarily involves sedentary work, requiring long periods of sitting, regular use of a computer, and occasional standing or walking, with reasonable accommodations available.

Perform other functions, duties and projects as assigned

Regular and punctual attendance

Ability to travel up to: 10% of the time

#LI-JB1

#LI-Remote

Additional Information

Work Environments

F&G believes in an employee-centric flexible environment, which is why we offer the ability for in-office, hybrid and remote work arrangements. During the hiring process, you'll work with your leader to decide what works best for your role.

F&G complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities, unless such accommodation would cause an undue hardship for F&G. If reasonable accommodation is needed to participate in the job application or interview process, please contact talentacquisition@fglife.com.

Join our employee-centric hybrid work environment: F&G Careers

About F&G

Since 1959, Fidelity & Guaranty Life Insurance Company (F&G) has offered annuity and life insurance products to those who are seeking security in retirement and protection during life’s unexpected events.

As a national Top Workplace1, an Iowa Top Workplace2 and a proud equal opportunity employer, F&G team members are empowered, collaborative, dynamic and authentic. We believe that by embracing these values, we will continue to build and strengthen the company while continuing to be a great place to work.

1Top Workplaces USA 2022 – 2023

2Des Moines Register Top Workplaces 2018 – 2022

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