Junior Accounts Receivable (AR) Specialist

Surrey, BCOnsiteFull TimeJunior / Entry-level$44,928–$54,912 /yrPosted 12 days ago

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Required skills

AR inbox
customer inquiries
payment-related questions
EFT
cheque
credit card
AR invoicing batches
customer disputes
customer file maintenance
collections

Role summary

The Junior Accounts Receivable (AR) Specialist will monitor and manage the AR inbox, assist customers with inquiries and payment questions, post incoming payments, and review AR invoicing batches. This role supports the resolution of customer disputes, assists with customer file maintenance in the ERP system, and processes credit card payments. The specialist will also perform general office and administrative tasks related to AR. Requires 1-2 years of experience in an AR-related role, post-secondary education in Accounting/Finance, and 2 years of experience with accounting software, including proficiency in Microsoft Office Suite and ERP systems like Epicor.

Key Duties and Responsibilities:

Monitor and manage the shared Accounts Receivable (AR) inbox, ensuring timely responses and follow-ups
Assist customers with account inquiries and payment-related questions
Post incoming payments (EFT, cheque, and credit card) accurately and promptly
Review and post AR invoicing batches according to company policies and procedures
Support the resolution of customer disputes in coordination with the AR team
Monitor and manage the shared AR inbox, ensuring timely responses and follow-ups
Assist customers with account inquiries and payment-related questions
Assist with customer file maintenance in ERP, ensuring up-to-date information
Assist with assigned collections and process payments by credit card
Perform general office and administrative tasks related to AR

Experience and Qualifications:

1–2 years of experience in an accounting or AR-related role
Post-secondary education in Accounting, Finance, or a related field
2 years of experience working with accounting software
Proficiency in Microsoft Office (Excel, Outlook, Word)
Intermediate knowledge of Excel and MS Suite
Accounting experience within an ERP system, preferably Epicor
Analytical, problem-solving, and communication skills
Self-motivated, detail-oriented, and adaptable in a fast-paced environment
Adaptable to change and able to work in a fast-paced, customer-focused environment.
Empathetic and professional demeanor with strong interpersonal skills.
Excellent organizational and time management abilities.
Strong interpersonal skills to work effectively across different teams
Strong negotiation, problem-solving and conflict resolution skills.

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