
Mission Support Specialist
Required skills
- Microsoft Office proficiency
- Word
- Excel
- PowerPoint
- data management
- TRIRIGA
- SAP
- SharePoint
- purchase-card logs
- inventory
Nice to have
- federal facility
- program offices
- data-quality
- customer-service
- task management
- equipment research
Role summary
The Mission Support Specialist provides crucial sector-level support for facility operations, focusing on mission coordination, data management, administrative tasks, and maintenance/repair coordination. This role ensures BPAM facility teams can effectively track work, maintain financial and contract records, support meetings, and manage daily operations. Key responsibilities include facilitating meetings, managing data within government systems like TRIRIGA and SAP, assisting with contract administration and financial coordination, and providing comprehensive administrative support. The specialist will also prepare reports, manage purchase logs, track inventory, and ensure data quality, utilizing tools such as Microsoft Office Suite and SharePoint.
- Bachelor’s degree or equivalent
- Office management and data-analytics experience desired
- Education requirements may be offset by additional relevant experience on a case-by-case basis with Government client and COR approval
- Resume must be submitted and approved by the COR and Government client before start
- Experience supporting federal facility or program offices
- Microsoft Office proficiency (Word, Excel, PowerPoint) required per SOW
- Experience with SharePoint, SAP, and TRIRIGA (or successor systems)
- Experience with purchase-card logs, inventory of received items, document routing, and report generation
- Strong organization, data-quality, and customer-service skills
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Facilitation and meeting preparation
- Serve as facilitator for meetings and ad-hoc projects.
- Set agendas, manage to the agenda, control the meeting environment, track action items, distribute meeting minutes, and keep stakeholders current on status and next steps.
- Support planning and execution of meetings and working sessions with stated goals/objectives and actionable outcomes.
- Deliver meeting minutes within two working days when assigned.
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Sector mission support
- Data management: Track and report data in Government systems of record (TRIRIGA or successor). Report data associated with task management, work plans/elements/activities, and projects in a timely and accurate manner. Report data quality to the Government no less than monthly and help develop a quality-control process.
- Mission support: Assist the Facility and Infrastructure Manager, Facility Operations Manager, Project Manager, COR, and/or Facility Operations Specialist with contract-related tasks such as organizing contract files and coordinating with the Financial Management Branch on payments and available balance.
- Maintain purchase logs for government credit cards (PCDs).
- Assist with research on equipment and vendors.
- Track available funding and complete inventory of received items for the facilities group.
- Create reports and QA/QC documents; maintain physical and electronic files; provide administrative support as needed.
- Support documentation and data requirements of the facilities branch using Microsoft SharePoint, SAP, and TRIRIGA (or replacements).
- Load completed routed documents into the appropriate system, prepare documents for signature, and run system reports for management review and action.
- Perform word processing, electronic filing, travel booking via the approved federal travel system, and meeting coordination.
- Conduct cross-training for new contractor MSS positions within the PMO when requested by the Government client.
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Administrative support
- Support day-to-day administrative requirements of assigned PMO/site leadership.
- Help triage requests and coordinate communications, tasks, travel, meetings, and other activities with other administrative staff.
- Field calls, receive and direct visitors, file, book travel, track action items to closure, and coordinate meeting logistics.
- Assist with agendas, information distribution, expense-report support, memoranda, cursory QC of incoming taskers, and document routing for review/approval/signature.
- Assist with training-related documentation, scheduling, and travel when requested.
- Support special projects such as research, documentation, and analysis as required.
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M&R Coordination and reporting
- Prepare the monthly M&R Coordination report covering existing M&R project status, including cost, scope, modifications, percent complete, and logistics support status.
- Maintain data and contract information to support standard and ad-hoc Government reporting.
- Track and prepare documentation for task-order execution in the assigned area of responsibility.
- Track funding executed with federal purchase cards.
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