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Facilities Services, Commercial Real Estate, Business Support Services.

District Manager, Security Services

New York, NYOnsiteFull TimeManager / HeadPosted 1 month ago

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Required skills

  • Security Officers
  • Client Contracts
  • District Manager Reports
  • Client Relationships
  • Site Visits
  • Staffing
  • Security Officer Licensing
  • Payroll
  • Billing
  • Spreadsheet Software

Nice to have

  • Union Processes
  • Northeast Region Travel
  • Overnight Travel

Role summary

GDI Services is seeking a District Manager for its Security Services division. This role involves supervising Security Officers, managing a portfolio of client accounts, and ensuring services exceed client expectations. Responsibilities include client relationship management, site visits, staffing and training of security personnel, and administrative tasks such as payroll and billing. The position requires strong leadership, operational oversight, and the ability to respond to emergencies. Experience in law enforcement, military, or multi-building security leadership is required, along with proficiency in computer skills and spreadsheet software. Some travel and the ability to obtain NY Security Officer licensing are necessary.

GDI Services provides best in class integrated, high level, facility maintenance services to The United States and Canada. We have more than 30,000 team members who will effectively contribute to the success of ours and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies and an established global reputation, we are able to offer unrivaled client experience and satisfaction.

This position requires supervision of Security Officers. You will be responsible for the planning, organization and direction of a mixed portfolio of accounts to ensure services exceed each client’s expectations. You will effectively maintain existing client relationships while promoting growth of new business within the market.

Essential Duties:

  • On call 24/7. Phones, emails, and text are expected to be answered promptly, responding to emergencies without delay.
  • Responsible for the execution of client contracts.
  • Completion of district manager reports in the GDI Security Services reporting system.
  • Responsible for developing professional relationships with clients.
  • Timely response to client requests for meetings or other items they may need to be addressed.
  • Regular site visits at various times of the week/weekend to ensure staffing is adequate, to ensure officer adherence to uniform requirements, post orderliness, and inspection of post orders to ensure the orders are up to date.
  • Must be able to travel to locations outside of district to assist with the start up of new contracts.
  • Maintain the staffing of security officers at all sites through posting ads, reviewing applicants, interviewing, onboarding, and assignment to client sites.
  • Ensure officers are trained and able to execute site specific post orders.
  • Coach site supervisors in areas that may need improvement.
  • Lead by example in all aspects of the role of District Manager.
  • Prepare weekly payroll and billing.
  • Proficient in computer skills and programs utilizing spread sheets for payroll and billing.
  • Must be eligible to obtain NY Security Officer licensing.
  • Some overnight travel may be required. Must be able to travel within the Northeast Region of the US, and nationwide during emergencies and for national business needs such as site startups.
  • Some knowledge of Union processes is desired, as several client locations are staffed by Union Members.

Qualifications:

  • Experience in law enforcement, military or multi-building security leadership.
  • Ability to meet deadlines and make sound decisions in stressful situations.
  • Excellent attention to detail
  • Excellent verbal and written communication skills
  • Ability to show judgment and to work independently.
  • High integrity and discretion required
  • Must have driver's license

GDI, Inc. is an Equal Opportunity Employer.

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