Operations Specialist, Phoenix

Phoenix, AZOnsiteFull Time$21–$21 /hrPosted 18 days ago

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Required skills

operational processes
patient experience
provider experience
medication access
affordability
prescription processing
doctors' offices
insurance companies
affordability programs
pharmacies

Nice to have

analytical problem-solving
operational rigor
outcome ownership
ambiguous problems
complex technology tools
data

Role summary

Generator Health is seeking an Operations Specialist in Phoenix, Arizona, for a full-time, onsite role. This position focuses on streamlining workflows and operational processes to improve patient and provider access to critical medications. The specialist will become an expert in medication access and affordability, working with healthcare providers, insurance companies, and pharmacies. Key responsibilities include mastering proprietary software, executing operational workflows, and adapting processes. The role requires quickly learning complex operational procedures within the healthcare space and understanding how AI is applied to healthcare workflows. Ideal candidates possess experience in analytical problem-solving, operational rigor, outcome ownership, and quickly mastering new technology and data.

About the role

This is full time in person in Phoenix, Arizona.
This Operations Specialist role will support the execution of workflows and operational processes that enable Generator Health to fulfill its mission of expediting access to critical medications. This work involves direct interaction with systems and procedures that affect the experience of both patients and providers.
This is a role that requires quickly learning and applying complex operational processes. You will tackle operational hurdles within the healthcare space, gaining the specialized knowledge required to drive efficiency and quality. You will also regularly engage in real-world, intricate scenarios around prescription access and coordination.
If you join, you will
Be part of the team that ensures that administrative friction never stands in the way of access to life-changing therapies Become an expert in the complex world of medication access & affordability. You will work with doctors' offices, insurance companies, affordability programs, and pharmacies to help get prescriptions processed efficiently Master proprietary software tools to execute operational workflows efficiently while continuously adapting and optimizing processes Build an understanding of how AI is applied to workflows across healthcare

We’ll be most excited if you

Have experience in a role that requires analytical problem-solving, operational rigor, and outcome ownership
Know how to deal with ambiguous problems and resolve them effectively
Are able to master new, complex technology tools quickly and work with data
Our salary ranges are based on a number of factors, including qualifications, experience level, and geography.
Generator Health is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

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