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GFiber Verified
Telecommunications, Internet Service Provider

Sales Operations Manager

RemoteRemoteFull TimeManager / Head$121,100–$195,500 /yrPosted 3 days ago

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Required skills

  • Sales Operations Manager
  • gFiber
  • Field Sales
  • sales rep hiring
  • compensation
  • incentive programs
  • performance management
  • sales systems
  • tools development
  • supplier partnerships

Nice to have

  • SaaS
  • telecom
  • frontline sales
  • CRM integrations
  • CRM migrations
  • reporting

Role summary

The Sales Operations Manager for gFiber will oversee and manage complex workflows supporting the Field Sales channels. Responsibilities include managing sales hiring, compensation, incentive programs, performance management, sales systems enhancements, tool development, supplier partnerships, and business intelligence. This role involves developing reports and dashboards using SQL and Salesforce, and managing supplier relationships and budgets for sales tools and data. A Bachelor's degree or equivalent experience with 6 years in sales operations, sales engineering, or sales enablement, along with intermediate SQL/Python and advanced Excel/Google Sheets expertise, is required. Experience with Salesforce is essential.

At gFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.

The application window will be open until at least November 8th, 2026 This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description:

As a Sales Operations Manager for gFiber, you will be responsible for managing and overseeing complex and interdependent workflows to support an ever-growing sales force across our Field Sales channels.

You will run point on business-as-usual (BAU) processes and workflows related to sales rep hiring, compensation and incentive programs; performance management processes and policies; tools development, enhancement, and user support; supplier partnerships and spend management; and business intelligence. As new programs or projects are incubated, you will help scale and graduate them to a BAU state.

In this role, you’ll:

  • Oversee processes related to sales target setting, performance management, compensation plans, and incentive programs while partnering with HR to implement changes to meet business needs.
  • Oversee Field Sales budgets and hiring initiatives to achieve sales targets, including headcount approvals and tracking.
  • Work with sales channel leads and engineering stakeholders to prioritize and implement enhancements to sales systems, tools, workflows and processes. Develop bespoke tools to support business processes, projects, and pilots.
  • Develop and maintain reports and dashboards within Salesforce and internal tools, leveraging SQL to create new data sets and perform new analyses.
  • Own relationships and budgets with suppliers providing sales tools and business intelligence data.

    • At a minimum we’d like you to have:

  • Bachelor's degree or equivalent practical experience
  • 6 years in sales operations, sales engineering, or sales enablement
  • Intermediate SQL/ Python
  • Advanced Excel or Google Sheets expertise.
  • Experience with utilizing Salesforce platform to drive key business decisions and processes

    • It’s preferred if you have:

  • MBA or equivalent practical experience
  • 7 years of experience in a SaaS or telecom sales organization
  • Experience in sales operations within a frontline sales business area
  • Experience with CRM integrations and/or migrations
  • Implementing reporting to support key business initiatives

    • The US base salary for this full-time position is $121,100 - $195,500 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

    #LI-DNI

    gFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).

    It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

    Ready to apply?
    You'll be redirected to GFiber's application page.

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