Program Manager

Job Title
- Program Manager

Reports to
- Program Director and/or Executive Director

FLSA Status
- Exempt (Full-time)

Territories
- Durham, Wake, and Orange Counties

Position Summary:

The Program Manager supports the successful delivery of GOTR programming throughout the Triangle.

Responsibilities include the overall coordination of the Spring/Fall programs, creating and sustaining

positive relationships with site contacts, coaches, and families, and ensuring the quality of programming.

Program and Site Coordination:

● Assist the Program Director in developing GOTR site relationships.

● Review and respond to site applications and assist with program implementation.

● Initiate the first step of the Facility Use application for counties, 30 days prior to the season

starting.

● Oversee program and participant materials, supplies, and paperwork.

● Coordinate pre-season and in-season site visits.

● Assist in the management of program registration and communicate results to sites,

parents, and coaches.

● Address Strategic Plan goals for growing community impact and participation in Durham,

Orange, and Wake counties by launching new delivery and retention strategies.

● Support registration communication with families, including registration confirmation or

waitlist status, via email.

● Communicate and respond to all questions and concerns from families, coaches, and site

contacts in a timely, respectful, and productive fashion.

● Create/update a comprehensive site recruitment contact sheet.

● Promote end of the season 5K to all program sites to encourage participation.

● Assist with program evaluation measures.

Coach Management:

● Screen and recruit potential GOTR coaches, ensuring all sites have 3 well-qualified and

committed coaches per team.

● Review volunteer applications and respond to each in a timely manner; maintain

correspondence with applicants throughout placement and onboarding.

● Assign coaches according to geographic and scheduling needs.

● Serve as the primary contact for coaches, supporting them throughout the season via phone,

email, BAND app engagement, and site visits.

● Develop/maintain positive and effective working relationships with coaches and site liaisons.

● Provide semimonthly communication with support, seasonal information, and updates.

● Organize logistics for and co-lead coach training, celebrations, and meetings.

● Oversee coach materials and paperwork.

Other Duties/Responsibilities:

● Work with the Program Director to provide data for GOTR-I Season Impact Reports.

● Manage programming interns.

● Assist in additional duties as assigned by the Program Director or Executive Director.

Required Skills/Characteristics:

● Bachelor’s degree or 2+ years equivalent experience, ideally in youth development, public health,

education, or social work.

● Passionate about GOTR’s mission and a positive role model for health and self-esteem.

● Strong presentation skills with knowledge of, or openness to learning, GOTR programs.

● Skilled in recruiting, training, and motivating community-based volunteers.

● Strong communication, teamwork, and collaboration skills.

● Calm under pressure; dependable in meeting personal and organizational goals.

● Comfortable working in a fast-paced environment, especially during seasonal peaks.

● Proficient in Microsoft Office, Google Workspace, databases, and email tools.

● Creative, brave decision-maker with adaptability to challenges.

● Bilingual skills are a plus, but not required.

Working Conditions:

● Some evening and weekend availability required during peak seasons and events.

● Reliable transportation to travel to program sites, as needed.

● Occasional lifting of supplies and materials (up to 50 lbs).

● Hybrid Work but limited during peak seasons.

Compensation:

We are able to offer a salary of $45,000 - $50,000 annually, along with the following benefits:

● 13 holidays per year

● 8 hours of paid time off per month (totaling 25 combined PTO days)

● Health Care, Dental, and Vision Insurance

● IRA plan with Girls on the Run, matching up to 3%