Program Manager

Job Overview
We are seeking a dynamic and highly organized Program Manager to lead complex initiatives across multiple teams and departments. In this role, you will drive program development, oversee project portfolios, and ensure seamless execution aligned with organizational goals. Your leadership will foster collaboration, optimize processes, and deliver innovative solutions that propel our strategic objectives forward. This position offers an exciting opportunity to influence large-scale projects, enhance operational efficiency, and contribute to a culture of continuous improvement.

Responsibilities

• Lead the planning, development, and execution of multiple programs, ensuring alignment with business strategies and objectives.
• Manage project portfolios by prioritizing initiatives, balancing scope, schedule, and resources effectively.
• Facilitate requirements gathering sessions and develop comprehensive program design documents to guide project teams.
• Apply Agile, Waterfall, and Lean Six Sigma methodologies to optimize project delivery processes and improve quality management.
• Conduct root cause analysis and risk management activities to proactively address potential issues and minimize disruptions.
• Oversee team management activities including supervising project managers and cross-functional teams; foster a collaborative environment through effective meeting facilitation and conflict management.
• Utilize PPM (Project Portfolio Management) tools such as Jira, Microsoft Project, or Smartsheet for project scheduling, tracking progress, and reporting on earned value management metrics.
• Drive continuous improvement initiatives using Kaizen principles and process mapping techniques to streamline workflows and enhance business process modeling.
• Coordinate vendor management activities and oversee IT infrastructure projects to ensure timely delivery within budget constraints.
• Communicate project status updates clearly across stakeholders using technical writing skills and engaging presentation skills.

Requirements

• Proven experience in program management with a strong background in supervising teams and managing multiple projects simultaneously.
• Deep understanding of project management methodologies including PMBOK, SAFe (Scaled Agile Framework), Waterfall, Agile, Lean Six Sigma, and Kanban.
• Expertise in requirements analysis, scope management, cost control, budgeting, risk management, and project scheduling tools such as Primavera P6 or Microsoft Project.
• Demonstrated ability to lead change management initiatives effectively while fostering organizational agility.
• Strong analytical skills with proficiency in data collection and data analysis tools; experience with SAS or Salesforce is a plus.
• Excellent communication skills with the ability to facilitate meetings, negotiate with stakeholders, and produce technical documentation clearly.
• Technical proficiency in project management software like Trello, Confluence, Workday or ServiceNow; familiarity with ERP systems or content management systems is advantageous.
• Organizational skills that enable efficient work planning and time management across complex projects; experience with vendor management preferred.
• Certifications such as PMP (Project Management Professional), Six Sigma Green Belt or Black Belt are highly desirable. Join us as a Program Manager to lead transformative initiatives that shape our future! Your expertise will empower teams to innovate confidently while ensuring operational excellence at every turn.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person