Automotive Parts Manager
Required skills
- Automotive Parts Manager
- parts department
- inventory management
- purchasing
- customer service
- staff management
- vendor returns
- detail-oriented
- multi-tasking
Role summary
Gossett Motor Cars is seeking an experienced Automotive Parts Manager to oversee and manage one of its largest parts departments. The role involves managing the parts department's operations, working with service and retail customers, monitoring purchasing trends, managing inventory, and ensuring sufficient stock levels to meet customer needs. The Parts Manager will also oversee staff to ensure timely and professional customer service, handle customer inquiries, process orders, locate out-of-stock parts, and manage vendor returns.
Gossett Motor Cars
One of the largest Automotive Dealer Groups in West Tennessee is seeking a talented professional individual with the ambition and aptitude to become part of our dealer group. We will provide the tools to succeed in a fast-paced work force, with incentives and further job opportunities.
JOB SUMMARY
Gossett Motor Cars is seeking a experienced Automotive Parts Manager to join our team and manager one of our largest parts department.
A Parts Manager oversees the parts department operation and works with the service departments and retail parts operation. Duties performed by parts managers include monitoring purchasing trends, managing inventory and reordering parts as needed; at all times, they must ensure that inventory is sufficiently stocked to meet customer needs. They oversee staff to insures that customers are handled in a timely and professional manner.
Responsibilities
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
- Answers phone calls, providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
- Oversees pulling and filling orders from stock
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary
- Notifies all necessary parties when special ordered parts have been received
- Follows up on back-ordered parts and replenishes assigned inventory daily
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
- Makes sure all internal requests for parts are billed on service repair order
Qualifications
- Must have excellent communication and customer service skills
- Must be able to maintain a professional image and demeanor
- Must be organized and detailed-oriented
- Ability to multi-task in a fast paced environment
Gossett Motor Cars Benefits:
- Team oriented environment
- Advancement opportunities
- Paid vacation
- 401(k) with company match
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life and Disability Coverage
- Employee car purchase program
- Wellness program
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