Greater Lowell YMCA Verified
Non-profit, Community Services
Manager On Duty - Part-time
Watertown, WIOnsitePart TimeManager / HeadPosted 2 months ago
Required skills
- CPR
- AED
- First Aid
- Child Abuse Prevention
- Bloodborne Pathogens
- Hazard Communication
- customer service
- safety
- security
Nice to have
- staff supervision
Role summary
The Manager On Duty is a part-time, onsite role responsible for overseeing facility and program operations to ensure a safe, secure, and welcoming environment. This position focuses on delivering excellent member satisfaction, supporting staff, and addressing operational issues promptly. Key responsibilities include maintaining safety and security standards, providing customer service, and supporting program staff. The role requires certifications in CPR, AED, First Aid, Child Abuse Prevention, Bloodborne Pathogens, and Hazard Communication, to be obtained within 90 days.
We are seeking an individual with strong leadership and communication skills to join our team. FREE staff membership! The Manager on Duty is responsible for overseeing facility and program operations to ensure a safe, secure, and welcoming environment for all members. This role also focuses on delivering excellent member satisfaction and supporting staff as needed. If you are a proactive leader who enjoys working in a dynamic environment, we’d love to hear from you! KEY RESPONSIBILITIES:
- Monitor daily operations and address any issues promptly.
- Ensure safety and security standards are met throughout the facility.
- Provide exceptional customer service and assist members with inquiries.
- Support program staff and help maintain a positive team environment.
- Wednesday 4:30am-8:00am
- Sunday rotation (1-2 per month) 9:30am-2:00pm.
- Staff supervision experience, preferred.
- Excellent interpersonal and problem-solving skills.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Certifications that must be obtained and maintained within first 90 days: CPR, AED , First Aid, Child Abuse Prevention, Blood borne Pathogens, Hazard Communication.
- Willingness to attend meetings, training, and obtain additional certification as requested.
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