
Bilingual Front Office Coordinator
Required skills
- Bilingual
- Spanish
- Front Office Coordinator
- Customer Service
- Medical Front Office
- Word
- Excel
- Telephone Skills
Nice to have
- Medical Software
Role summary
Ability Rehabilitation is seeking a Full-Time Bilingual Front Office Coordinator for their Kissimmee location. This role is responsible for managing the patient flow from check-in to check-out, providing excellent customer service, answering phones, scheduling appointments, data entry, verifying insurance, and handling financial transactions. The ideal candidate will have a high school diploma, 1+ years of medical front office experience, proficiency in Word and Excel, strong customer service and organizational skills, and be bilingual in Spanish. Previous experience with medical software is preferred.
Ability Rehabilitation is seeking a Full-Time Bilingual Front Office Coordinator who will be responsible for handling all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-outs to join our friendly, fun, and family-oriented team.
- Greet patients and provide outstanding customer service
- Answer phones
- Electronic scheduling/book appointments
- Data entry
- Validate current personal and financial information
- Verify insurance benefits
- Charge tickets
- Collecting money over the counter
- Faxing, filing, and performing any other duties assigned
- High school diploma or equivalent
- 1+ years of previous experience in a medical front office
- Excellent telephone skills
- Proficient in Word and Excel
- Previous experience with medical software preferred
- Team player attitude and energetic, with a focus on excellent customer service
- Available and flexible with your hours
- Bilingual in Spanish
- Close attention to detail
- Great time management and organizational skills
At Ability Rehabilitation, we believe in fostering a rewarding and supportive work environment. We offer:
- Competitive salary
- Excellent benefits package including 401k, health, dental, vision, and generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
Ability Rehabilitation believes in placing the well-being of our patients first. We accomplish this by carefully selecting compassionate, dedicated, and team-oriented staff. Our company is therapist-owned with over 20 years of qualified therapy experience. Step inside our locations, and you will feel a culture of care, professionalism, and human connection. We serve communities in nine counties, with a total of 23 outpatient clinics, and we are still growing, so join our company and grow with us at our Kissimmee location.
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