Gulf Coast Bank & Trust Company logo
Banking, Financial Services

Collections Specialist - Legal

Celebration, FLOnsiteFull TimePosted 24 days ago

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Required skills

  • collections
  • legal
  • past due
  • risk management
  • recovery
  • debtors
  • attorneys
  • negotiation
  • analytical skills
  • performance driven

Nice to have

  • financial institution
  • law firm
  • troubled assets
  • commercial finance
  • invoice factoring
  • asset-based lending

Role summary

Gulf Coast Bank & Trust Company is seeking a Collections Specialist for its Legal department in Celebration, FL. This in-person role focuses on managing past-due collections, minimizing risk, and maximizing recovery for all divisions. The specialist will interact with attorneys, internal staff, clients, and debtors to resolve significant matters. Responsibilities include managing accounts, communicating with parties involved, preparing legal documents, negotiating resolutions, and researching account information. The ideal candidate will possess strong analytical, problem-solving, and negotiation skills, with experience in collections and troubled asset management being preferred.

Description

Summary

The successful candidate will support all of GCBT’s divisions in past due collections using established policies and procedures to manage risk while maximizing return. The candidate will interact with attorneys, internal staff, clients, account debtors, and others to resolve matters of significance.

This position is considered to be in-person at our offices located in Celebration, FL.

Responsibilities

  • Manage assigned accounts to maximize recovery within the constraints of the existing legal and economic parameters.
  • Communicate with debtors and others to obtain any information needed for past due accounts.
  • Communicate with attorneys, collections specialists, and other outside personnel assisting with collections and liquidation efforts.
  • Report on status of each account to supervisor, including preparation of periodic status updates.
  • Prepare demand letters, pleadings, and agreements using Legal Department forms.
  • Follow up by phone and email with borrowers and account debtors regarding demand letters and defaulted accounts.
  • Review and generate reports using internal portfolio management systems.
  • Assist with negotiation of monetary resolutions with clients, account debtors, and third parties.
  • Research account and asset information necessary to collect.
  • Provide prompt and responsive direction to operational personnel while handling multiple issues in a deadline-intensive environments.

Requirements

Skills/Experience/Education

  • High school diploma or equivalency required; Bachelor’s Degree preferred.
  • 3+ years related work experience in legal department of a financial institution, or law firm representing financial institutions, preferred.
  • 3+ years of experience in collections and management of troubled assets, preferred.
  • Strong analytical skills, problem solving, and negotiation skills are required.
  • Must be performance driven and flexible.
  • Accustomed to detail reporting within legal and accounting guidelines.
  • Experience in commercial finance such as invoice factoring, asset-based lending, purchase order financing is a plus.
  • Experience with portfolio management systems such as FactorSoft, Cadence, or WinFactor is a plus.
  • Litigation experience is a plus.

Essential Mental & Physical Requirements

  • Ability to travel if required to perform the essential job functions.
  • Ability to work under stress and meet deadlines.
  • Ability to read and interpret a document if required to perform the essential job functions.
  • Prolonged periods of sitting at a desk and working on a computer may be required.
  • Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.

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