Assistant Manager
Required skills
- Sales
- Client Interactions
- Wellness Industry
- Sales Experience
- Front Desk
- Training
- Sales Associates
- Client Focused Culture
- Team Focused Culture
- Member Conversion
Nice to have
- Massage
- Facials
Role summary
Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to help drive spa operations. This role is ideal for individuals passionate about client interactions, interested in the wellness industry, and looking to expand their sales experience. The Assistant Spa Manager will be responsible for running the front desk, training sales associates, and fostering a client and team-focused culture. Key duties include leading sales efforts, converting members, providing excellent customer service, educating clients on services and products, and assisting with administrative tasks such as payroll, scheduling, inventory management, and sales reporting. The role requires a Bachelor's degree or management experience and a drive to achieve results, with availability for varied business hours including evenings and weekends.
Must have bachelors degree or management experience.
Ideal candidates for this role demonstrate the following attributes:
- Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
- Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
- Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
- Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
- Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.
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