
Home Solutions Coordinator
Required skills
- phone closer
- follow up
- estimates
- leads
- revenue recovery
- schedule full
- deposits
- financing
- 5-star experience
- goal hitting
Nice to have
- ServiceTitan
Role summary
Handyside Plumbing, HVAC & Electrical is seeking a Home Solutions Coordinator to join their sales team. This role focuses on following up with existing customers and leads via phone, chat, and email to recover revenue and fill the company's schedule. The ideal candidate will have inside sales, telesales, or follow-up sales experience, a confident phone presence, and a goal-driven attitude. Experience with ServiceTitan is a plus. The position involves an after-hours on-call rotation.
Home Solutions Coordinator
Handyside Plumbing, HVAC & Electrical
Do you love the thrill of the close?
We're looking for a confident phone closer to join our team as a Home Solutions Coordinator. This isn't cold calling into the void - you'll be reconnecting with customers who already know us, following up on estimates and leads to recover revenue and keep our schedule full. If you take pride in turning a "maybe" into a "done deal" while delivering a genuinely great customer experience, we want to talk to you.
What you'll do:
- Follow up on unsold estimates and open leads by phone, chat, and email
- Rebook cancellations and rehash past leads to keep our techs busy
- Collect deposits and confirm financing to lock in the win
- Deliver a 5-star experience on every single call
What we're looking for:
- Inside sales, telesales, or follow-up sales experience (a track record of hitting goals is a big plus)
- A friendly, confident, professional phone presence
- Self-motivated, goal-driven, and persistent - you don't let a lead slip away
- Comfortable learning new software (we use ServiceTitan)
- Willing to participate in the after-hours on-call rotation
Benefits:
- Weekly pay with direct deposit
- Healthcare for you, on us! $0 premium
- Dental, vision & Aflac add-ons
- Employee Assistance Program
- 401(k) with company match
- Paid time off, paid holidays & your birthday off!
- Company-provided phone
- Fun events year-round
- Quarterly performance reviews
- Paid training opportunities
Why Handyside?
For nearly 30 years, Handyside has been Central PA's go-to for residential home services. We're a family-owned team that genuinely cares about our coworkers, our customers, and our community, and it shows: We've been named Harrisburg Magazine's Simply the Best for 5 years running, we're a proud Best Place to Work 2025 & 2026, and we hold a 4.9-star rating on Google. When you work hard here, the possibilities are endless!
Our Core Values:
RESPECT · ENTHUSIASM · ACCOUNTABILITY · CONFIDENCE · HONESTY
Together, we REACH for the same goals.
Ready to apply? Submit your resume today.
Questions about the role? Call Lindsey at 717-200-4492.
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