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Program Manager

Seattle, Washington, United StatesOnsiteFull TimePosted 2 months ago

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Role summary

This Senior Technical Program Manager role focuses on leading program management for new employee engagement technology products. The position involves managing complex, cross-functional technical programs from ideation to delivery, creating transparency through roadmaps and planning, and driving schedules while mitigating risks and blockers. The role also requires participation in architectural decisions, addressing technical risks, and managing integrations. The ideal candidate will have proven experience in technical program management, understanding of software development, and the ability to influence senior stakeholders in fast-paced, ambiguous environments.

Senior Technical Program Manager

We're hiring for a globally recognized leader in innovation, whose mission is to shape the future of employee engagement technology for millions of associates worldwide. This organization fosters a culture of creative problem-solving and continuous improvement, building impactful products that drive growth and engagement across vast global operations.

The Role

• Lead program management efforts for new impactful products focused on employee engagement.

• Manage complex, cross-functional technical programs from initial ideation through to successful delivery.

• Create transparency and predictability through robust roadmaps, planning, and partner management.

• Drive the delivery schedule, manage emergent tasks, mitigate risks, and eliminate blockers.

• Participate in architectural decisions, surface and address technical risks, and drive complex integrations.

• Contribute to setting and embodying a high-performance team culture aligned with leadership principles.

What You'll Need

• Proven experience in technical product or program management.

• Experience working directly with engineering teams and understanding software development.

• Demonstrated ability to manage complex cross-functional programs and release schedules.

• Strong business judgment, customer-obsession, and a track record of delivering results.

• Experience thriving in ambiguous, fast-paced environments and defining KPIs/SLAs.

• Ability to write strategic documents and influence senior stakeholders.

What's On Offer

• A pivotal role in shaping employee engagement technology for a global workforce.

• Opportunity to work on human-centric and meaningful challenges.

• Competitive compensation package including sign-on bonuses and stock units.

• Comprehensive benefits including health insurance, 401(k) matching, and generous paid time off.

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