Patient Coordinator (Bilingual, Spanish)
Required skills
- patient intake
- appointment confirmations
- appointment reminders
- cancellations
- patient flow
- diverse workload
- friendly demeanor
- outgoing demeanor
Nice to have
- bilingual
- Spanish
- Microsoft Office
- Word
- Excel
- eCW
Role summary
Adventure Dental, Vision, & Orthodontics in Albuquerque, NM, is seeking a Patient Coordinator to manage front office operations in a pediatric dental practice. Responsibilities include patient scheduling, appointment confirmations, payment collection, and ensuring a positive patient experience. The role requires attention to detail, strong interpersonal skills, and the ability to handle a diverse workload. Bilingual Spanish proficiency, knowledge of Microsoft Office, eCW, and previous dental experience are preferred.
Become a Hero and join us on our mission to help underserved kids!
- Generous pay with monthly bonus opportunities
- PTO and paid holidays
- Career growth within your practice and the region
- Medical, dental, vision insurance, 401K & more
Adventure Dental, Vision, & Orthodontics in Albuquerque, NM, is currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.
Pay range: $17-$24/hr (PLUS BONUS POTENTIAL)
Job Responsibilities
- Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
- Call patients regarding appointment confirmations, reminders, and cancellations
- Adhere to scheduling best practices to ensure the patient’s time is being optimized
- Review patient and family health needs to ensure all needs are met
- Coordinate patient flow by keeping the appointment schedule organized and full
- Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
- Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children
Job Qualifications
- Attention to detail and the ability to handle a diverse workload
- Strong interpersonal skills and a friendly and outgoing demeanor
- Bilingual a plus
- Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
- Previous dental experience a plus
In addition to the job description, you will be asked to perform other duties that support the business and our mission.
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