Patient Coordinator
Required skills
- patient coordination
- front office processes
- answering the phone
- scheduling appointments
- collecting payment
- pediatric dental practice
- diverse workload
- friendly demeanor
- outgoing demeanor
Nice to have
- bilingual
- Microsoft Office
- Word
- Excel
- eCW
- dental experience
Role summary
Hero Practice Services is seeking a Patient Coordinator for Academy Kids Dental, Vision and Orthodontics in Colorado Springs, CO. This role focuses on efficiently executing front office processes, including answering phones, scheduling appointments, and collecting payments within a pediatric dental setting. The position emphasizes delivering excellent patient experiences, managing appointment flow, and maintaining practice presentation. The role offers a pay range of $16-$24/hr plus bonus opportunities, PTO, holidays, career growth, and benefits. Ideal candidates possess attention to detail, strong interpersonal skills, and a friendly demeanor. Bilingualism and previous dental experience are a plus.
Company Overview
Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork.
Become a Hero and join us on our mission to help underserved kids!
- Generous pay with monthly bonus opportunities
- PTO and paid holidays
- Career growth within your practice and the region
- Medical, dental, vision insurance, 401K & more
Position Overview
Academy Kids Dental, Vision and Orthodontics in Colorado Springs, CO are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice
Pay range: $16-$24/hr (PLUS BONUS OPPORTUNITY)
Job Responsibilities
- Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
- Call patients regarding appointment confirmations, reminders, and cancellations
- Adhere to scheduling best practices to ensure the patient’s time is being optimized
- Review patient and family health needs to ensure all needs are met
- Coordinate patient flow by keeping the appointment schedule organized and full
- Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
- Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children
Job Qualifications
- Attention to detail and the ability to handle a diverse workload
- Strong interpersonal skills and a friendly and outgoing demeanor
- Bilingual a plus
- Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
- Previous dental experience a plus
In addition to the job description, you will be asked to perform other duties that support the business and our mission.
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