Patient Coordinator
Required skills
- Patient Coordinator
- Scheduling
- Payment Collection
- Front Office Processes
- Pediatric Dental Practice
- Outgoing Demeanor
Nice to have
- Microsoft Office
- Word
- Excel
- eCW
- Dental Experience
- Bilingual
Role summary
Academy Kids Dental, Vision and Orthodontics in Colorado Springs, CO is seeking a Patient Coordinator to manage front office operations. Responsibilities include answering phones, scheduling appointments, collecting payments, and ensuring a positive patient experience. The role requires attention to detail, strong interpersonal skills, and the ability to handle a diverse workload. Preferred qualifications include knowledge of Microsoft Office, eCW, and previous dental experience. Bilingualism is a plus. This is an onsite, full-time position with a pay range of $16-$24/hr plus bonus opportunities.
Company Overview
Hero Practice Services delivers quality dental, vision, and orthodontic care to children in underserved communities at 30+ offices across seven states. Our core values we live by are: integrity, mission driven, patient first, accountability, compassion, and teamwork.
Become a Hero and join us on our mission to help underserved kids!
- Generous pay with monthly bonus opportunities
- PTO and paid holidays
- Career growth within your practice and the region
- Medical, dental, vision insurance, 401K & more
Position Overview
Academy Kids Dental, Vision and Orthodontics in Colorado Springs, CO are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.
Pay range: $16-$24/hr (PLUS BONUS OPPORTUNITY)
Job Responsibilities
- Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
- Call patients regarding appointment confirmations, reminders, and cancellations
- Adhere to scheduling best practices to ensure the patient’s time is being optimized
- Review patient and family health needs to ensure all needs are met
- Coordinate patient flow by keeping the appointment schedule organized and full
- Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
- Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children
Job Qualifications
- Attention to detail and the ability to handle a diverse workload
- Strong interpersonal skills and a friendly and outgoing demeanor
- Bilingual a plus
- Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
- Previous dental experience a plus
In addition to the job description, you will be asked to perform other duties that support the business and our mission.
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